Professional Services Engineer (EMEA)

Sydney James Recruitment; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a DDI Implementation Professional Services Engineer to join their Global Professional Services Team in Germany. The role involves implementing solutions, migrating existing DDI solutions, and providing expertise in DNS, DHCP, and TCP/IP. Ideal candidates will have strong communication skills and be able to manage multiple projects, ensuring outstanding service to corporate clients. This role operates at a technical level requiring fluency in networking and scripting.

Qualifikationen

• Demonstrated relevant experience in the DDI space.
• Must have experience leading projects in a customer-facing role.
• Strong communication and presentation skills required.

Aufgaben

• Serve as the DDI subject matter expert to professional services.
• Build relationships with customers, delivering outstanding service.
• Contribute to the design and integration architecture of services.

Kenntnisse

DNS knowledge

DHCP expertise

TCP/IP knowledge

Scripting proficiency (Perl, Bash, PHP)

Interpersonal skills

Technical problem-solving

Jobbeschreibung

We are looking for a DDI Implementation Professional Services Engineer for the Global Professional Services Team. The main focus is to implement our solutions to include:

• Migrating from existing DDI solutions to our solutions
• Scripting and data manipulation
• Architect, design and implement/integrate our solutions
• Help out on support during escalation and level 3/4

Responsibilities

• Serve as the DDI subject matter expert to professional services
• Build relationships with customers, delivering outstanding service
• Contribute to the design and integration architecture of Internet information services appliances including DNS, DHCP, Security and Network Automation solutions
• Demonstrated relevant experience in the DDI space, preferably with more than one DDI solution. Must have experience taking the lead and running projects in a customer-facing capacity with major corporate accounts

Technical Knowledge Required

• DNS, including DNSSEC, working and protocol.
• DHCP, working and protocol.
• TCP/IP, both IPv4 and IPv6.
• ISC, NLNetLabs and Microsoft.
• Procedure-based working (ITIL experience helps).
• Be fluid in networking, routing, switching and security.
• UNIX O/S knowledge and Active Directory experience a plus.
• Be fluid in infrastructures and accompanying management systems.
• Be familiar with scripting to automate tasks (Perl, Bash, PHP, etc).
• Experience with other DDI vendors is a plus

Strong communication, interpersonal and presentation skills, with ability to articulate complex technology simply is required. Strong technical problem-solving ability and troubleshooting skills. Self-motivated and able to handle multiple projects.