Process Industrialisation Manager (d/m/w)

Tintschl Unternehmensgruppe; Hamburg; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Above-tariff pay

Fixed contact person

Holiday & Christmas bonus increase

Referral bonus up to €1000

Company pension plan

Home office option

Flexible hours

Training opportunities

Permanent role at client

Zusammenfassung

Tintschl Technik GmbH is seeking a Process Industrialisation Manager for AIRBUS collaboration. You will drive cross-benchmarking, improve CS end-to-end processes including A220, and deploy an audit concept focused on On Time and On Quality metrics.

With strong Python/SQL, SAP and Google Workspace skills, you will model and monitor processes, collaborate across stakeholders, and leverage GenAI tools to optimize performance and compliance.

Qualifikationen

• Bachelor's degree or equivalent in a technical or business field.
• 3+ years IT/ information systems and project management experience.
• 4+ years in process improvement, quality management and QA.
• Strong Python and SQL capabilities, SAP experience, and Google Workspace proficiency.

Aufgaben

• Foster best practices via cross-benchmarking and open communication.
• Improve end-to-end operational performance of CS processes including A220.
• Define and deploy an audit concept focused on On Time and On Quality.
• Define and implement process surveillance within Customer Services, including adherence and Go Look See.
• Analyze data and define Workflow Control Boards across CS processes.
• Use Python, PySpark, SQL, SLATE, AppSheet and Looker Studio for data analysis and optimization.
• Perform data analyses to support compliance and fact-based decisions.
• Collaborate closely with CS stakeholders and the wider support domain.

Kenntnisse

Python & SQL

SAP

Google Workspace

Lean Management

Project Management

Quality Management

GenAI knowledge

Business Process Modelling

PySpark

SLATE

AppSheet

Skywise

English fluency

Ausbildung

Bachelor's degree in Computer Science, Engineering, Business Informatics or Industrial Engineering

Jobbeschreibung

For our long-standing business partner AIRBUS, we are looking for you as a new employee of Tintschl Technik GmbH.

The position holder (d/m/w) works as Process Industrialisation Manager.

Your Tasks

• Foster best practices through cross-benchmarking and open communication
• Improve end-to-end operational performance of Customer Service processes, including A220
• Define and deploy an audit concept with a focus on On Time and On Quality performance
• Define and implement operational process surveillance within Customer Services, including process adherence and Go Look See activities
• Analyze data and define Workflow Control Boards across Customer Services processes
• Use technologies such as Python, PySpark, SQL, SLATE, AppSheet and Google Looker Studio for data analysis and process optimization
• Perform data analyses to support compliance, performance improvements and fact-based decision-making
• Maintain close collaboration with key stakeholders within Customer Services and across the wider support domain process community

Your Profile

• Bachelor's degree in Computer Science, Engineering, Business Informatics, Industrial Engineering or a comparable qualification
• More than 3 years of experience in IT / information systems and Project Management
• More than 4 years of experience in Process Improvement, Quality Management and Quality Assurance
• Advanced specialist knowledge of Python and SQL
• Advanced knowledge of SAP and Google Workspace
• Good knowledge of Lean Management, Project Management and Total Quality Management / problem-solving methodologies
• Knowledge of GenAI technologies is an advantage
• Experience in Business Process Modelling (BPM) is an advantage
• Knowledge of PySpark, SLATE, AppSheet and Skywise is an advantage
• Fluent English (negotiation level); German and French are an advantage

What we can offer you

• Above-tariff remuneration with attractive bonuses
• Continuous personal support through a fixed contact person
• Increasing holiday and Christmas bonus within the first 4 years
• Bonus payment "Employees recruit employees" up to 1,000 €
• Company pension plan
• Possibility of home office in agreement with our clients
• Flexible working hours through a personal flexitime bank account
• Individual further training opportunities
• Option of permanent employment at our client's company

The Tintschl Group, headquartered in Erlangen, has stood for premium service competence in the fields of human resources, engineering and IT since 1997. Our employees are specialized in the implementation of technically and organizationally demanding projects for our nationwide customers.

Equal opportunities

Equal opportunities are an essential part of our corporate culture and the key to a diverse and inclusive working environment. We promote diversity, inclusion, work-life balance and equal opportunities for all people.