Pre Sales / Solution Manager (human)

Neura Robotics; Gemeindeverwaltungsverband Metzingen, Riederich; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Neura Robotics is seeking an experienced Technical Customer Success professional to support the full pre-sales and post-sale cycle for robotics solutions. You will engage with customers, demonstrate capabilities, and guide pilots and integrations with cross-functional teams.

You will present to executive stakeholders, troubleshoot complex technical challenges, and help shape customer-centric solution concepts while collaborating with Sales, Product, and Engineering to position Neura Robotics as

Qualifikationen

• 4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role
• Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments
• Hands-on experience supporting technical pilot projects and customer integrations
• Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders
• Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
• Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams

Kenntnisse

Technical communication

Presentation skills

Troubleshooting

Cross-functional collaboration

Project management

Executive-facing communication

Organizational skills

Collaborative mindset

Tools

SDKs

APIs

AI platforms

Jobbeschreibung

Your Mission & Challenge

• Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure

• Prepare and deliver both standard and customized product demonstrations for customers and partners

• Conduct discovery sessions and technical needs assessments to understand customer requirements

• Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects

• Present robotics solutions confidently and effectively throughout the pre-sales process

• Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources

• Serve as the primary technical point of contact during the sales cycle

• Collaborate closely with Sales, Product Management, and Engineering teams

• Support the development of customer-centric solution concepts and technical recommendations

• Play a key role in helping establish NEURA Robotics as a leading global robotics company

What We're Looking For

• 4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role

• Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments

• Hands-on experience supporting technical pilot projects and customer integrations

• Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders

• Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments

• Excellent organizational skills and the ability to manage multiple projects simultaneously

• Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

• Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams