Praktikant People Operations (m/w/d)

Westwing; München; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Office in Munich

Dog-friendly office

Discounts and well-being programs

Job summary

Westwing is seeking an Intern in People Operations in Munich to support core HR processes across the employee lifecycle. You will be the first point of contact for HR inquiries and help streamline onboarding, offboarding, and reference letter creation.

The role offers hands-on experience in a modern People & Culture team, with exposure to benefits management and automation tools, all within a 6-month program based in Munich.

Qualifications

• Pursuing or completed studies in a relevant field.
• Strong organizational and communication skills.
• Customer-centric mindset with service orientation.
• Fluency in English and German, both written and spoken.

Responsibilities

• Support end-to-end HR operations across the employee lifecycle.
• Answer HR queries via ticketing system promptly and professionally.
• Coordinate day one onboarding sessions for new joiners.
• Prepare reference letters (Arbeitszeugnisse) with high attention to detail.
• Assist benefits management and contribute to process improvements using AI tools.

Skills

People skills

Organizational skills

Customer service

German-English bilingual

Education

Current or completed studies in Business Admin/Communications or related field

Tools

MS Office

Personio

Job description

JOIN OUR TEAM

As an Intern People Operations, you jump right into the heart of our People & Culture team, driving core HR operations and organisational workflows with end-to-end, hands-on execution while gaining exposure across the entire employee lifecycle. Working alongside your colleagues, you act as the welcoming primary point of contact for our team members across a wide range of HR queries. You shape moments that matter, optimize processes, and gain first-hand experience in modern HR operations. This position is limited to 6 months and based in Munich.

WHAT YOU'LL DO

• Own tasks across the entire employee lifecycle, from preboarding to offboarding
• Resolve internal queries independently via our ticketing system with a prompt, service-oriented mindset
• Coordinate and facilitate day one onboarding sessions to ensure a seamless experience for new joiners
• Issue official reference letters (Arbeitszeugnisse) autonomously and with great attention to detail
• Support employee benefits management and contribute to process optimizations using AI and automation tools

YOU COME WITH

• Current or completed studies in Business Administration, Communications, or a related field, ideally with a focus on Human Resources
• Strong organizational skills paired with a structured and independent way of working
• Passion for interacting with people and a customer-centric mindset
• Proficiency in MS Office tools (e.g., Excel, PowerPoint), with experience in Personio being a plus
• Fluency in both English and German, written and spoken

WHY WESTWING

If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it.

At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living.

Here is what you can look forward to:

• A high-performance culture built on trust, feedback and collaboration
• An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
• In-Office Culture: 4 office days per week (Mon-Thu) dedicated to fast decision-making, high-impact collaboration, and strong team connections
• Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas
• 30 days of paid holiday to rest, recharge, and come back ready to create
• A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect
• Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 20% Family & Friends discount on Westwing Collection, plus special-occasion vouchers
• Wellbeing support through mental health resources, sports memberships, and preventive care
• Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet
• Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
• One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower
• Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest

ABOUT US

Westwing, Europe's #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe's premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing's team works together on its shared purpose to "Excite people to create homes that unlock the full beauty of life". Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We're made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the "wow, you work at Westwing?" crowd.

Diversity is deeply rooted in our culture. Our mission doesn't stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone's uniqueness, cultural differences and equal opportunity.

Department

People & Culture