Practice Development Manager

Planet Pharma; Düsseldorf; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

Planet Pharma, a partner to leading aesthetic clinics, seeks a Practice Development Manager to cover West Germany. This field-based role focuses on onboarding, training, adoption, and long-term account success across Frankfurt, Cologne, and Dortmund.

You will build relationships with physicians and clinic teams, deliver product demonstrations, support onboarding, drive utilization and consumable sales, and identify new business opportunities while maintaining CRM records.

Qualifikationen

• Bachelor's degree or equivalent professional experience.
• Minimum 3 years in a field-based sales, account management, customer success, clinical training, or practice development role.
• Experience within medical aesthetics, dermatology, medical devices, cosmetic lasers, or related healthcare sectors.
• Proven track record of driving customer engagement, utilization, revenue growth, and account development.
• Fluent German with good English communication skills.

Aufgaben

• Manage and develop customer relationships across the assigned territory.
• Deliver product training, presentations, and demonstrations to customers and clinic teams.
• Support onboarding of new customers and ensure successful integration into clinical practice.
• Drive utilization, treatment adoption, and consumable sales growth within existing accounts.
• Identify and develop new business opportunities within the territory.
• Analyze practice performance and recommend strategies to maximize revenue and patient engagement.
• Provide ongoing customer education on product indications, safety, and best practices.
• Support clinics with marketing initiatives, patient segmentation, branding, and promotional activities.
• Collaborate with internal teams to deliver regional workshops, training events, and industry exhibitions.
• Develop and execute account plans to maximize customer success and territory performance.
• Maintain accurate CRM records, account profiles, forecasts, and business plans.
• Monitor market trends, industry developments, and competitive activity.
• Build strong relationships with physicians, clinic owners, practitioners, and stakeholders.
• Deliver a high standard of customer service while acting as a trusted advisor to customers.
• Support staff onboarding, development, and ongoing training within customer accounts.

Kenntnisse

Fluent German

Presentation & training

Account management

Communication

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

We are partnering with a leading innovator in the medical aesthetics industry to recruit a Practice Development Manager covering West Germany.

This is a field-based role focused on supporting customers throughout their journey, from onboarding and training through to utilization growth, practice development, and long-term account success. The successful candidate will work closely with aesthetic clinics and healthcare professionals, helping them maximize the value of their investment while driving adoption, engagement, and business growth.

This opportunity is ideal for someone who enjoys building strong customer relationships, delivering impactful training, and acting as a trusted partner to clinics across their territory.

Responsibilities

• Manage and develop customer relationships across the assigned territory.
• Deliver product training, presentations, and demonstrations to customers and clinic teams.
• Support onboarding of new customers and ensure successful integration into clinical practice.
• Drive utilization, treatment adoption, and consumable sales growth within existing accounts.
• Identify and develop new business opportunities within the territory.
• Analyze practice performance and recommend strategies to maximize revenue and patient engagement.
• Provide ongoing customer education on product indications, safety, and best practices.
• Support clinics with marketing initiatives, patient segmentation, branding, and promotional activities.
• Collaborate with internal teams to deliver regional workshops, training events, and industry exhibitions.
• Develop and execute account plans to maximize customer success and territory performance.
• Maintain accurate CRM records, account profiles, forecasts, and business plans.
• Monitor market trends, industry developments, and competitive activity.
• Build strong relationships with physicians, clinic owners, practitioners, and stakeholders.
• Deliver a high standard of customer service while acting as a trusted advisor to customers.
• Support staff onboarding, development, and ongoing training within customer accounts.

Requirements

• Bachelor's degree or equivalent professional experience.
• Minimum 3 years of experience in a field-based sales, account management, customer success, clinical training, or practice development role.
• Experience within medical aesthetics, dermatology, medical devices, cosmetic lasers, or related healthcare sectors.
• Proven track record of driving customer engagement, utilization, revenue growth, and account development.
• Strong presentation, training, and communication skills.
• Ability to build relationships with physicians, clinic staff, and healthcare professionals.
• Experience delivering training sessions, workshops, or product demonstrations.
• Commercially minded with strong customer focus and problem-solving abilities.
• Highly organized with excellent planning, territory management, and follow-up skills.
• Proficient in Microsoft Office applications, including Excel and PowerPoint.
• Fluent German speaker with good English communication skills.
• Valid driver's licence.
• Willingness to travel extensively across the territory.
• Positive attitude and genuine interest in the aesthetics industry.

Location

West Germany:

• Frankfurt
• Cologne
• Dortmund

Candidates located within reasonable travel distance of these areas are also encouraged to apply.

Planet Pharma is an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.