PMO & Portfolio Operations Manager, Rx B2C (m/f/d)

Redcare Pharmacy; Köln; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Urban Sports Club membership

Flexible remote work up to 20 EU days

Mental health support via nilo

Training and development opportunities

30 vacation days (+ Rosenmontag)

Job summary

Redcare Pharmacy is seeking a PMO professional to own the Rx B2C portfolio overview, including initiatives, owners, milestones, risks and decisions.

You will develop the PMO rhythm, prepare portfolio reviews and decision forums, and translate complex information into clear management-ready materials for strategic prioritization and action.

Qualifications

• Minimum three years of experience in PMO, portfolio management, project management, consulting, business operations, or a similar coordination role.
• Experience navigating matrix organizations with many stakeholders and high pace.
• Analytical, structured, and solution-oriented approach to create a clear overall picture from inputs.
• Strong understanding of KPIs, performance steering, business cases, controlling logic, and trade-offs.
• Clear, reliable communication tailored to diverse teams.
• Ability to influence without direct authority and to build trust.
• Experience in healthcare, digital health, e-commerce, regulated environments, or data-driven commercial steering is a plus.
• Fluent in English and German.

Responsibilities

• You establish and maintain the central overview of the Rx B2C portfolio, including initiatives, objectives, owners, milestones, risks, dependencies, decisions, and next steps.
• You further develop the PMO rhythm and prepare portfolio reviews, monthly business reviews, SteerCos, and ad hoc decision forums in a structured way.
• You translate complex project and portfolio information into management-ready decision materials with clear messages on progress, risks, trade-offs, and required actions.
• You ensure that KPIs, reporting logic, definitions, and ownership are transparent and regularly updated.
• You support strategic prioritization, business cases, and portfolio decisions through structured analysis, market understanding, and commercial interpretation.
• For selected priority initiatives, you take on the role of PMO Lead or Business Owner and ensure clear scope, milestones, stakeholder alignment, and escalation paths.

Skills

PMO experience

Portfolio management

Project management

Stakeholder management

Analytical thinking

Communication

Influence without authority

Healthcare / digital health experience

Job description

Company Description

About Redcare Pharmacy

As Europe's leading online pharmacy, Redcare Pharmacy is driven by committed teams and modern innovation. We create a working environment where people enjoy taking ownership, growing together, and contributing to our vision: "Until every human has their health." If you are looking for a career with purpose that combines structure, impact, and momentum, start your #Redcareer.

Job Description

Are you experienced in PMO, portfolio management, or project management and looking to work closer to strategic decision-making? Do you enjoy translating complex initiatives, KPIs, risks, and dependencies into clear decision material? Then join our Rx B2C team and help shape how one of our most strategically important business areas is managed with transparency, focus, and impact.

About The Role

• You establish and maintain the central overview of the Rx B2C portfolio, including initiatives, objectives, owners, milestones, risks, dependencies, decisions, and next steps.
• You further develop the PMO rhythm and prepare portfolio reviews, monthly business reviews, SteerCos, and ad hoc decision forums in a structured way.
• You translate complex project and portfolio information into management-ready decision materials with clear messages on progress, risks, trade-offs, and required actions.
• You ensure that KPIs, reporting logic, definitions, and ownership are transparent and regularly updated.
• You support strategic prioritization, business cases, and portfolio decisions through structured analysis, market understanding, and commercial interpretation.
• For selected priority initiatives, you take on the role of PMO Lead or Business Owner and ensure clear scope, milestones, stakeholder alignment, and escalation paths.

Qualifications

About You

• You have at least three years of experience in PMO, portfolio management, project management, consulting, business operations, or a comparable coordination role.
• You understand matrix organizations and feel comfortable in environments with many stakeholders, high pace, and complex dependencies.
• You work analytically, structurally, and solution-oriented, and you can turn many individual inputs into one clear overall picture.
• You have a good understanding of KPIs, performance steering, business cases, controlling logic, and commercial trade-offs.
• You communicate clearly, reliably, and with the right level of detail for your audience, especially when information needs to be brought together from different teams.
• You can influence without direct authority, build trust, and follow up consistently.
• Experience in healthcare, digital health, e-commerce, regulated environments, or data-driven commercial steering is a plus.
• You speak fluent English and German.

Additional Information

About your benefits:

• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - including up to 20 days a year anywhere in the EU.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Vacation: 30 days paid vacation per annum (plus another day on Rosenmontag) and the option to take unpaid vacation of up to 10 days (after one year working with us).