Pharmacy Expert

AuraOne Human Data; Deutschland; A distancia; EUR 98.000 - 139.000; Jornada completa

Descripción de la vacante

AuraOne is seeking a Pharmacy Expert reviewer to assess AI outputs within pharmacy specialist operations. You will apply structured rubrics to judge workflow alignment, tone, and escalation, and document actions for training the model.

This contractor role requires clear written reasoning citing policy, attention to detail, and at least 10 hours/week of async availability. Remote US-eligible engagement with independent contractor status.

Formación

• Direct working experience in pharmacy specialist operations.
• Ability to apply multi-page rubrics consistently.
• Clear written reasoning that cites the policy or workflow.
• Reliable async availability for at least 10 hours per week.
• Experience with QA of operations teams is a plus.

Responsabilidades

• Review AI outputs against current pharmacy specialist operations workflows, playbooks, and firm policy for Pharmacy Expert assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Conocimientos

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Pharmacy specialist operations

Healthcare

AI model evaluation

Descripción del empleo

Pharmacy Expert is a remote review track for evaluating AI outputs across pharmacy specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Pharmacy specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would --- checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current pharmacy specialist operations workflows, playbooks, and firm policy for Pharmacy Expert assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in pharmacy specialist operations on real teams for Pharmacy Expert work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real pharmacy specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Pharmacy specialist operations
• Healthcare
• AI model evaluation

Work model

Remote --- US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

$100 / hr