About Us / Who you will join:
Allianz Consulting is the internal consulting division of the Allianz Group. Based in Munich, Paris, Milan, Trivandrum, Pune, Singapore, and New York, our dedicated global teams of over 700 consultants share a joint vision: to be the consulting partner of choice for Allianz Group core segments, transforming the future of Allianz from within. We bring deep industrial and functional expertise to fulfill our clients' needs, ranging from strategy, market management, sales and distribution, IT, organization, claims and operations to central functions and Agile methodologies. Allianz Consulting's structure focuses on competencies and delivery. Therefore, we are set up in so called "practice areas" and "service clusters" that focus on the following topics:
- Life
- Claims Excellence
- Sales Excellence
- Productivity
- Resilience
- Sustainability
- People Excellence
Key responsibilities / You will:
- Manage client teams and be accountable for client relationships, quality of deliverables and achievement of project milestones, acting on behalf of or at the recommendation of the Managing Partner
- Empower Engagement Managers and Consultants to lead their project teams to successfully achieve all set objectives, while coaching and mentoring them and supporting their development, and ensure a healthy and motivated staff rotation
- Actively champion the adoption of AI and GenAI across the Germany & CE pillar - sponsoring AI initiatives, setting strategic direction, and ensuring the team is equipped to deliver AI-enabled consulting solutions at pace and scale
- Provide senior leadership and oversight for AI transformation engagements: ensuring that AI strategies, governance frameworks, and adoption roadmaps are aligned with Allianz's regulatory, ethical, and business requirements
- Model the use of AI tools in day-to-day leadership activities - driving a culture of curiosity, upskilling, and AI-enabled delivery quality throughout the Germany & CE team
- Build long-term relationships with clients and assist in uncovering future business opportunities and developing solutions to their needs
- Contribute to the development of Allianz Consulting's expertise in our strategic development areas
- Contribute to the achievement of all objectives and deliverables by meeting the team's mutually agreed revenue, cost and profit KPIs
- Contribute to internal projects within Allianz Consulting, including internal knowledge sharing and team events
- Monitor industry trends and market conditions - including AI, digital and regulatory developments - to identify opportunities for innovation and improvement
Key requirements / What you should bring:
- University degree or equivalent
- At least 10 years of experience in operational business or management consulting, project and program management, change management, business transformation or initiative development and implementation
- Demonstrated ability to lead and drive AI transformation at scale - with a strong understanding of AI strategy, governance, ethics, and organizational change management required to embed AI successfully
- Strong leadership and team management skills on Allianz Executive Level
- Ability to inspire and upskill teams on AI and GenAI by setting the strategic vision, role-modelling adoption, and fostering a culture of innovation and continuous learning
- Enthusiast about working in a diverse and international environment with the ability to inspire, motivate, train and develop others
- Ability to manage different stakeholders and management levels
- Strong analytical thinking skills that help you organize and prioritize your tasks
- Knowledge of training methods in the insurance and financial services sector, as well as consulting methods, tools and techniques
- Knowledge of Customer Contact Center environments within Allianz Operating Entities is a strong plus
- Ideally cross-OE experience in Contact Center related functions as well as a solid network towards Contact Centers key players within Allianz, and beyond
- Openness to innovation and the willingness to foresee and drive transformation.
- Excellent command of English and German