Partner Account Manager – German

NinjaOne; Berlin; À distance; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Lunch provided 3x/week at the office

Corporate Benefits Platform

Training platform access

Competitive compensation

International and intercultural team

Office in Berlin near Alexanderplatz

Résumé du poste

NinjaOne is seeking a Partner Account Manager based in Berlin to own the success of a portfolio of EMEA resellers, VARs, and distributors. You will enable partners, drive onboarding, and collaborate with teams to expand NinjaOne presence across the DACH market.

Remote in Germany with regular travel across DACH, you will train partners, grow the partner ecosystem, and maintain Salesforce data for pipeline and health metrics. Fluency in English and German is required.

Qualifications

• Experience in a channel-facing post-sales role in SaaS/tech.
• Deep understanding of indirect channel models and channel dynamics.
• Familiarity with the DACH channel landscape is a plus.
• Willingness to travel regularly across DACH regions.

Responsabilités

• Own post-sales relationships for a defined portfolio of EMEA resellers, VARs, and distributors.
• Travel across DACH to meet partners on-site and build executive relationships.
• Lead onboarding and enablement: product training, certifications, GTM workshops, sales toolkits.
• Monitor partner health and activity data to identify risks and adoption gaps.
• Collaborate with CAM to identify expansion opportunities and territory growth.
• Run regular QBRs with strategic partners and align on growth plans.

Connaissances

Channel partner management

DACH market knowledge

Communication & training

Data-driven, organized

English & German fluency

Outils

Salesforce

Description du poste

About the Role

NinjaOne's channel is a core growth engine in EMEA, and we're scaling the team to match. As a Partner Account Manager, you own the success of a portfolio of EMEA resellers, VARs, and distributors - ensuring partners are enabled, active, and growing their NinjaOne practice. Your job is to turn transactional partners into committed, high-performing NinjaOne advocates.

Based in Berlin, you'll be well-positioned to serve our EMEA reseller and distributor network, many of whom are headquartered in or operate through the DACH market.

Location -

Remote in Germany

What You'll be Doing

• Own the post-sales relationship for a defined portfolio of EMEA resellers, VARs, and distributors - from onboarding through to long-term growth
• Travel regularly across DACH to meet partners on-site, build executive relationships, and deepen NinjaOne's presence within their organizations
• Drive structured partner onboarding and enablement: product training, certifications, go-to-market workshops, and sales toolkits
• Monitor partner health and activity data to proactively identify risks, close adoption gaps, and prevent churn
• Collaborate with the CAM to identify expansion opportunities: new product lines, upsell moments, and territory growth
• Support partners in building repeatable NinjaOne sales motions
• Run regular QBRs with strategic partners, aligning on performance, pipeline, and joint growth plans
• Support distributors in cascading enablement to their reseller networks
• Act as the internal voice of the partner - feeding insights and escalations to Product, Support, Marketing, and Sales
• Keep Salesforce up to date: partner health, activities, and opportunity tracking
• Other duties as needed

About You

• Proven experience in a channel-facing post-sales role (Channel CSM, Partner Success, Channel Enablement, or similar) in a SaaS or technology company
• Deep understanding of the indirect channel model - you know how resellers and distributors operate and what drives their business
• Familiarity with the DACH channel landscape is a strong advantage
• Happy to travel regularly across DACH - this is a core part of how you'll do your best work
• Commercially sharp: you spot growth signals and translate them into actionable plans alongside the CAM
• Strong communicator and trainer - you simplify complex topics and deliver engaging enablement at all levels
• Data-driven and highly organized, comfortable managing a diverse portfolio across geographies and maturity stages
• Fluent in English and German
• Background in RMM, MDM, endpoint management, or IT management SaaS is a plus

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

• Grow personally and professionally with one of the fastest growing companies
• Enjoy your lunch covered by NinjaOne 3 times/week at the office
• Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
• Develop your skills through our renowned training platform
• Receive competitive compensation
• Collaborate with a curious, kind, international and intercultural workforce
• Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.