Order Processor (m/f/d)

stoba e-Systems GmbH; Backnang; Hybrid; EUR 36,000 - 48,000; Full time

Job summary

stoba Präzisionstechnik GmbH & Co. KG in Backnang sucht eine engagierte Fachkraft für die Auftragsabwicklung. Sie koordinieren Versandprozesse, beraten Kunden und arbeiten eng mit Einkauf, Produktion und Versand zusammen, um termingerechte Lieferungen sicherzustellen.

Mit einer kaufmännischen Ausbildung oder vergleichbarer Qualifikation bringen Sie Erfahrung in Versand, Export oder Auftragsabwicklung mit. SAP- und MS-Office-Kenntnisse sind von Vorteil und gute Englischkenntnisse runden das

Qualifications

• Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation.
• Berufserfahrung im Versand, Auftragsabwicklung, Planung oder Export.
• Gutes Verständnis für nationale und internationale Versandprozesse.

Responsibilities

• Versand- und Auftragsabwicklung national und international koordinieren.
• Kundenanfragen aufnehmen, beraten und mit Abteilungen Lösungen entwickeln.
• Transportangebote einholen, Frachtkapazitäten prüfen und buchen.
• Dokumente (Versand, Zollerklärung) erstellen und Zollabwicklung sicherstellen.
• Post-/Lieferabrechnungen überwachen und Abweichungen korrigieren.

Skills

Kommunikationsstärke

Organisationsvermögen

Eigeninitiative

Durchsetzungsvermögen

Zuverlässigkeit

Englischkenntnisse

Education

Kommerzielle Ausbildung, idealerweise Spedition/Logistik

Relevanter Abschluss oder vergleichbare Qualifikation

Tools

SAP

MS Office

Job description

The stoba Group is an innovative developer of high-precision technology applications, next-generation drive and energy storage systems, and specialized high-end solutions in custom machine building. With this exceptional diversity of expertise, we stand for collaborative, future-oriented, and growth-oriented workplaces with global prospects and a corporate culture shaped by values such as commitment, trust, and a constant willingness to adapt.

For our location in Backnang, we are looking for you as an

Order Processor (m/f/d)

What You’ll Do

• You will ensure timely, cost-effective, and customer-focused order and shipping processing in both domestic and international contexts.
• You will gather customer requests and needs, advise customers, and work with the relevant departments to develop appropriate technical and scheduling solutions.
• When scheduling issues arise, you’ll work with the relevant departments to develop solutions and coordinate them with customers.
• You determine the shipping and packaging methods as well as the scope of shipment, solicit transport quotes, place orders, and arrange the necessary freight space.
• You prepare and coordinate the necessary shipping, customs, and export documents and handle the standard customs formalities in accordance with applicable regulations.
• You process letter of credit and certification requests and ensure that all documentation is complete and forwarded.
• You monitor the timely and proper handling of shipments and orders and take appropriate action in the event of deviations.
• You plan and manage project components, track quality, costs, and deadlines, and report on the project status.
• You will investigate technical issues during post-delivery support, coordinate with the relevant departments, and assist in implementing solutions.

What You Can Do

• You work in a customer- and solution-oriented manner, are organized and reliable, and maintain a clear overview even when the workload is high.
• You impress with your strong communication skills, organizational abilities, and a confident, engaging demeanor.
• You take initiative and are assertive, and you can reconcile different internal and external interests to arrive at practical solutions.
• You work carefully and responsibly, especially when handling time-sensitive orders as well as shipping, customs, and export documents.
• You communicate confidently with customers, freight forwarders, government agencies, and internal departments.

What You Bring to the Table

• You have completed a commercial apprenticeship, ideally in freight forwarding, logistics, manufacturing, or international trade, or hold a relevant degree or comparable qualification.
• You have professional experience in shipping, order processing, scheduling, export, or a similar field.
• You have a good understanding of domestic and international shipping and transportation procedures, as well as customs and export processes.
• You are proficient in handling shipping and customs documents and, ideally, have experience with letter of credit transactions.
• You have good IT skills, particularly in SAP and MS Office.
• You have good to very good written and spoken English skills; knowledge of other foreign languages is a plus.
• You have a strong technical understanding and collaborate effectively with internal and external stakeholders.

Is curiosity your driving force and success your motivation? We are committed to your personal development, because the individual strengths of each person count and, taken together, make up what makes stoba unique.

Are you ready to become part of our success story?

Your contact:
stoba Präzisionstechnik GmbH & Co. KG
Lange Äcker 8
71522 Backnang

Phone [phone]

[e-mail]

www.stoba.one