In-Office Technical Order Processor (m/f/d)

Holzhauer-Pumpen GmbH; Deutschland; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company pension plan

Monthly tax-free shopping voucher

Company bike lease

Partnership with massage studio

Wellness programs (EGym Wellpass)

Job summary

Holzhauer-Pumpen GmbH, a leader in the fire pump industry, is looking for an In-Office Technical Order Processor (m/f/d) in Ohio, USA. The role entails the technical and commercial management of domestic and international orders, ensuring project coordination, and being the central contact for customers. Applicants should have completed technical training, solid understanding of processes, and experience with technical products. Benefits include a competitive salary, career development opportunities, and wellness programs.

Qualifications

• Completed technical training, ideally supplemented by an advanced qualification.
• Solid understanding of technical and business processes.
• Several years of experience with technical products, preferably in mechanical or plant engineering.
• Strong service orientation and enjoyment of working with people.
• Willingness to take on responsibility and ability to work independently.
• Good English skills and proficiency with MS Office.

Responsibilities

• Technical and commercial management of domestic and international orders.
• Technical and commercial review of order specifications.
• Scheduling and logistical coordination with customers and suppliers.
• Monitoring of project deadlines and design oversight.
• Compilation of order documentation including technical drawings.

Skills

Technical understanding

Project management

Customer service

MS Office proficiency

ERP system knowledge

Education

Completed technical training

Advanced qualification

Tools

ProAlpha ERP

Job description

In-Office Technical Order Processor (m/f/d)

Availability: Now

We are a medium‑size company that has been successfully operating in the fire pump industry for over 50 years, serving a large national and international customer base. We are known for our innovative products, high quality standards, reliability, and professional, expert collaboration with our customers.

We are looking for you to start as soon as possible in a permanent position as

In-Office Technical Order Processor (m/f/d)

• Technical and commercial management of domestic and international orders and projects (Germany, Austria, Switzerland)
• Technical and commercial review of order specifications; preparation of order confirmations and all order‑related documents
• Scheduling and logistical coordination with customers, suppliers, and internal departments
• Monitoring of project deadlines and oversight of design and manufacturing
• Compilation of order documentation, including technical documentation and drawings
• Central point of contact for the customer throughout the entire project

Your profile

• Completed technical training, ideally supplemented by an advanced qualification
• Solid understanding of technical and business processes
• Several years of experience working with technical products, preferably in mechanical or plant engineering
• Strong service orientation and enjoyment of working with people
• Willingness to take on responsibility and ability to work independently
• Good English skills and proficiency with MS Office
• Good knowledge of the ERP system (ProAlpha) is desirable

Your advantages

• An interesting and varied role with a market leader
• Responsible tasks in a dynamic environment
• Innovative products with numerous unique selling points
• Excellent career development opportunities in a growing market
• Competitive salary with a company pension plan and a monthly tax‑free shopping voucher
• Partnership with a massage studio near the office and an EGym Wellpass for your well‑being, plus a company bike lease