Order Management & Export Specialist

Sonova International; Erfurt; Hybrid; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading hearing care provider in Erfurt is seeking a professional for order management and export operations. The ideal candidate has a commercial apprenticeship, 3 years of relevant experience, and strong knowledge of export regulations. Proficiency in SAP and fluency in German are required. This role offers a hybrid working model, numerous training opportunities, and career growth. Join us to contribute to our commitment to an inclusive culture while balancing personal and professional development.

Leistungen

Flexible hybrid working model

Wide range of training opportunities

Exceptional growth opportunities

Qualifikationen

• 3 years of experience in order management and export.
• Strong sense of responsibility and attention to detail.
• Excellent communication skills and ability to work under pressure.

Aufgaben

• Process and validate customer orders in SAP R3.
• Coordinate with teams to resolve order or delivery issues.
• Ensure compliance with export regulations.
• Monitor and track international shipments.

Kenntnisse

Order management

Export regulations

SAP

Microsoft Office

Fluent German

Good English skills

Ausbildung

Completed commercial apprenticeship or equivalent qualification

Tools

SAP R3

Microsoft Office

Jobbeschreibung

More about the role

• Process and validate customer orders in SAP R3 ensuring timely and accurate deliveries
• Coordinate with sales, logistics and finance teams to resolve order or delivery issues
• Ensure compliance with export regulations and prepare required export documentation; communicate proactively with customers regarding order status, delays and shipments
• Arrange global transportation in close collaboration with our distribution centre
• Monitor and track international shipments to ensure safe and on‑time arrival
• Support return processing and generate necessary documentation
• Contribute to departmental projects and maintain up‑to‑date process documentation

More about you

• Completed commercial apprenticeship or equivalent qualification
• 3 years of experience in order management and export
• Strong knowledge of export regulations and documentation
• Proficient in SAP (Order‑to‑Cash, returns, logistics) and Microsoft Office
• Fluent in German (B2 or higher) and good English skills (B1 or higher)
• Strong sense of responsibility, urgency and attention to detail
• Excellent communication skills and the ability to stay focused under pressure

Nice to have

• Certification in foreign trade or dangerous goods (IATA)
• Experience in an international company
• Additional languages such as Spanish or French

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development and there are exceptional growth opportunities with individual development plans.

Key Skills

• General Insurance
• Corporate Sales
• Cost Estimation
• Benefits & Compensation
• Heavy Equipment
• AC Maintenance

Employment Type : Full Time

Experience : years

Vacancy : 1