Order & Delivery Coordinator (m/f/d)

Gunnebo Safe Storage AB; Markersdorf; Vor Ort; EUR 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Secure employment in growth company

Professional development opportunities

Collaborative environment with flat_h]

Zusammenfassung

Gunnebo Safe Storage AB in Germany seeks an Order and Delivery Coordinator to connect Sales, Project Management, Service, Logistics, Production, and Finance with customers. You will coordinate orders, deliveries and installations, review details and pricing, and monitor progress to ensure accurate data and timely updates across internal teams.

The role emphasizes proactive communication, process improvements and hands-on coordination across functions to optimize order-to-delivery workflows in a

Qualifikationen

• Experience in order coordination, delivery coordination, service coordination, project coordination, or installation management within a service/industrial/technical environment.
• Experience with ERP/CRM systems; knowledge of Microsoft Dynamics 365 is an advantage.
• Positive hands-on personality with a service mindset and ability to own and drive tasks.
• Good coordination, planning, administrative and follow-up skills.
• Comfortable managing several parallel tasks with changing priorities.

Aufgaben

• Register and coordinate customer orders, deliveries, and installations in ERP/CRM systems.
• Review order details, pricing, materials, and documentation before confirmation.
• Monitor progress from order entry to completion with data accuracy and timely updates.

Kenntnisse

German fluent

English good

Tools

Microsoft Dynamics 365

Jobbeschreibung

In this role, you will coordinate the flow from customer order to final delivery, acting as the link between Sales, Project Management, Service, Logistics, Production, Finance, and the customer.

Order, Delivery & Installation Coordination

• Register and coordinate customer orders, deliveries, and installations in Microsoft Dynamics 365 or other relevant ERP/CRM systems.
• Review order details, agreed pricing, materials, and documentation before confirmation.
• Monitor order, delivery, and installation progress from order entry through completion, ensuring data accuracy and timely updates.

Internal Coordination & Customer Communication

• Plan and coordinate deliveries and installation activities internally and externally.
• Coordinate with internal teams to ensure clear information flow and timely follow-up.
• Act as the customer’s main point of contact for order status, delivery, installation scheduling, documentation, and follow-up.
• Proactively communicate deviations, delays, risks, or missing information.

Documentation, Systems & Reporting

• Maintain complete and accurate order, delivery, and installation records in relevant systems.
• Prepare and maintain order files, delivery papers, certificates, agreements, and customer documentation.
• Support internal reporting and contribute to improved transparency in the order-to-delivery process.

Invoicing Support & Commercial Accuracy

• Support invoicing preparation by ensuring accurate order, delivery, and installation data after completion.
• Verify that order values, labor hours, materials, and documentation align with the agreed scope.

Project Support & Process Improvement

• Drive small projects and minor customer cases from start to finish.
• Handle practical follow-up tasks that would otherwise fall on Project Managers or Sales.
• Contribute to process improvements and standardization within order and delivery management.

• Experience in order coordination, delivery coordination, service coordination, project coordination, or installation management within a service, industrial, or technical environment.
• Experience with ERP/CRM systems; knowledge of Microsoft Dynamics 365 is an advantage.
• A positive, hands‑on personality with a strong service mindset, can‑do attitude, and the confidence to take ownership and drive tasks forward.
• Good coordination, planning, administrative, and follow-up skills.
• Comfortable managing several parallel tasks and keeping structure even when priorities change.
• Basic technical understanding and the ability to route technical questions to the right internal expert.
• Fluent in German and good working knowledge of English.

• Secure employment in a growing company
• Professional development and training opportunities
• Collaborative working environment with flat hierarchies
• A varied coordination role with close collaboration across key internal functions
• Modern IT infrastructure and digitalized work processes