Operations Technical Lead

Jobtailor; Deutschland; Remote; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Content Operations Specialist in Germany to build and optimize content pipelines across XML, XSLT, HTML and PDF formats. You will troubleshoot conversion issues, ensure metadata accuracy, and coordinate across Editorial, Product, Engineering, QA, IT and vendors to deliver reliable customer-ready content.

Responsibilities include creating UAT plans, monitoring end-to-end data flows, and driving improvements through automation and AI-enabled workflows, while maintaining

Qualifikationen

• 2 to 3 years of experience in content operations or related field.
• Hands-on experience with XML, XSD, and markup troubleshooting.
• Familiarity with XSLT/XPath.
• Experience monitoring content data flows and resolving production issues.
• Strong systems thinking and troubleshooting skills.
• High attention to detail and quality mindset.

Aufgaben

• Build and maintain new and replacement content sources across multiple content types.
• Perform end-to-end conversion troubleshooting for digital and print formats.
• Analyze XML, HTML, Word, InDesign, and PDF input data for conversion handling and metadata accuracy.
• Resolve XML markup and structural issues across content types.
• Ensure outputs align with product requirements and downstream platform behavior.
• Create and execute UAT plans and test cases.
• Validate functional and non-functional requirements across content and platform workflows.
• Track, triage, prioritize, and validate defects using tools such as Azure DevOps.
• Maintain and improve QA checklists, business rules, and acceptance criteria.
• Monitor content data pipelines from editorial through conversion to customer-ready delivery.
• Diagnose and remediate data, conversion, and integration issues.
• Coordinate with Editorial, Product, Engineering, QA, IT, vendors, and offshore partners.
• Investigate and resolve customer-facing concerns.
• Identify and support automation and AI-enabled workflow improvements.
• Contribute to modernization and migration initiatives by evaluating impacts, dependencies, and risks.
• Support improvements to conversion frameworks, blueprints, and workflows.
• Maintain documentation, standards, and governance.
• Communicate issues, risks, decisions, and impacts clearly.

Kenntnisse

XML

XSD

XSLT

XPath

HTML

InDesign

PDF

Conversion Troubleshooting

UAT Plans

Metadata Accuracy

Content Operations

Azure DevOps

Jira

Tools

Azure DevOps

Jira

Jobbeschreibung

• Build and maintain new and replacement content sources across multiple content types
• Perform end-to-end conversion troubleshooting for digital and print formats
• Analyze XML, HTML, Word, InDesign, and PDF input data for conversion handling and metadata accuracy
• Resolve XML markup and structural issues across content types
• Ensure outputs align with product requirements and downstream platform behavior
• Create and execute UAT plans and test cases
• Validate functional and non-functional requirements across content and platform workflows
• Track, triage, prioritize, and validate defects using tools such as Azure DevOps
• Maintain and improve QA checklists, business rules, and acceptance criteria
• Monitor content data pipelines from editorial through conversion to customer-ready delivery
• Diagnose and remediate data, conversion, and integration issues
• Coordinate with Editorial, Product, Engineering, QA, IT, vendors, and offshore partners
• Investigate and resolve customer-facing concerns
• Identify and support automation and AI-enabled workflow improvements
• Contribute to modernization and migration initiatives by evaluating impacts, dependencies, and risks
• Support improvements to conversion frameworks, blueprints, and workflows
• Maintain documentation, standards, and governance
• Communicate issues, risks, decisions, and impacts clearly

Requirements

• 2 to 3 years of experience in content operations, digital publishing, technical operations, project management or related field
• Hands-on experience with XML, XSD, and markup troubleshooting
• Familiarity with XSLT/XPath
• Experience monitoring content data flows and resolving production issues
• Strong systems thinking and troubleshooting skills
• High attention to detail and quality mindset
• Proven cross-functional collaboration and communication skills
• Experience in automation and AI-enabled workflows
• Strong documentation skills
• Familiarity with Azure DevOps or Jira is a plus

Core Competencies

Demonstrates expertise in content operations and digital publishing, with a strong focus on XML, XSD, and troubleshooting. Proven ability to collaborate cross-functionally and improve workflows through automation and AI-enabled solutions.

Highest-signal resume keywords

• XML Markup Troubleshooting
• Content Data Monitoring
• Automation and AI-Enabled Workflows
• Cross-Functional Collaboration
• Azure DevOps

ATS Optimization Keywords

Hard Skills

• XML
• XSD
• XSLT
• XPath
• HTML
• InDesign
• PDF
• Conversion Troubleshooting
• UAT Plans
• Metadata Accuracy

Soft Skills

• Attention to Detail
• Quality Mindset
• Communication Skills
• Systems Thinking
• Problem-Solving

Industry Keywords

• Content Operations
• Digital Publishing
• Technical Operations
• Project Management
• Content Data Pipelines

Tools & Technologies

• Azure DevOps
• Jira