Operations Process Management Intern - Germany

Sungrow Europe; München; Vor Ort; EUR 13.392 - 20.088; Vollzeit

Benefits dieser Stelle

Internationale Teamumgebung

Echte Verantwortung ab dem ersten Tag

Karrieremöglichkeiten in der erneuerbaren Energie

Zusammenfassung

Sungrow Europe sucht einen Operations Intern für unser Team in München. In dieser Rolle unterstützen Sie die Servicemanagement- und Projektmanagementprozesse und arbeiten eng mit verschiedenen Teams zusammen, um die Effizienz und Datenqualität zu steigern.

Der ideale Kandidat ist ein Student im Bereich Betriebswirtschaft oder Ingenieurwesen und bringt Kenntnisse in CRM-Systemen sowie eine detailorientierte Denkweise mit. Die Stelle bietet interessante Einblicke in die Serviceoperationen eines führenden Unternehmen der grünen Technologie.

Qualifikationen

• Studierende einer relevanten Fachrichtung.
• Genauigkeit und Detailverliebtheit sind wichtig.
• Familiarität mit CRM-Systemen von Vorteil.

Aufgaben

• Unterstützení bei regionalen Serviceanfragen.
• Tracking des Projektfortschritts unterstützen.
• Optimierung von CRM-Workflows.

Kenntnisse

CRM Kenntnisse

Detailorientierung

Teamkommunikation

Microsoft Excel

Strukturierte Denkweise

Ausbildung

Studium in Betriebswirtschaft, Projektmanagement oder Ingenieurwesen

Tools

CRM Systeme

Jobbeschreibung

About

Servus und hallo, schön dass du da bist! We are Sungrow – the world's largest inverter manufacturer – and we’re looking for a hands‑on, detail‑driven Operations Intern to join our Munich service center team. Curious what this role is all about? Let’s dive right in:

Responsibilities

• You will support the follow‑up of regional service requests and coordinate the resources needed to keep work orders running smoothly and on time.
• You will assist project managers in tracking project progress, following up on key actions, and keeping process‑related data accurate and up to date in our internal systems.
• You will support the creation, tracking, and maintenance of service‑related processes and requests in our CRM and other internal tools – making sure nothing slips through the cracks.
• You will help optimise CRM workflows and operational processes, contributing directly to better efficiency and higher data quality across the team.
• You will track and consolidate regional ticket data, monitoring ticket status, closure progress, and overall accuracy so our engineers and clients always have a clear picture.
• You will organise and maintain business and operational documentation, ensuring everything is structured, accessible, and consistent for the whole team.

Qualifications

• You are currently studying in a field related to Business Management, Project Management, Engineering, or a comparable discipline and bring a structured mindset.
• You have a strong eye for detail and a methodical approach to working with data and documentation – accuracy matters to you, and it shows.
• You have some familiarity with CRM systems or similar tools and understand concepts like work orders and service scopes (or you’re eager to learn fast).
• You communicate clearly and confidently in cross‑functional environments, making coordination between teams feel natural and effortless.
• You are proficient in English at C1 level; additional European languages are a plus.
• You are comfortable working with Microsoft Office, especially Excel, and you know how to turn a messy dataset into something meaningful.

Benefits

• A front‑row seat to how a global greentech leader manages its European service operations – from work order execution to CRM optimisation.
• A multinational team environment with rich cross‑European collaboration and exchange.
• Real responsibility from day one – your contributions will directly impact service quality and team efficiency.
• Opportunities to grow your commercial and technical knowledge, with potential exposure to our headquarters and the wider Sungrow ecosystem.
• A launchpad for your career in operations, project management, or the renewable energy industry.

About the Company

We are a green‑tech company with young creative minds dedicated to the mission: Clean Power for All. Founded in 1997, Sungrow is a leader in research and development of solar inverters and energy storage solutions, supporting a broad portfolio of PV inverter solutions, floating PV plant solutions, and renewable hydrogen production systems worldwide.