Operations Manager (m/f/d) - Mannheim

Limehome GmbH; Mannheim; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Visa & language support

One-team culture

Growth & development

Workation

Sabbatical

Wellbeing benefits

Zusammenfassung

Limehome GmbH, Mannheim, is seeking an Operations Manager (m/f/d) to own and shape end-to-end operational performance for our Mannheim properties. Based on-site, you will manage local service providers, collaborate with internal teams, and drive profitability through KPI monitoring and process improvements.

You will participate in pre-opening activities, build strong landlord and supplier partnerships, and adapt quickly to changing business needs.

Qualifikationen

• Degree or vocational training in Tourism, Hospitality, Facilities and 3+ years in operations or hospitality.
• Strong process orientation and data-driven mindset using KPIs.
• Clear, professional communication and ability to build partnerships with landlords and suppliers.
• Based in Mannheim or surrounding area with occasional regional travel.
• Excellent organizational and multitasking skills with a pragmatic get-things-done mindset.
• Very good German (C1) and English (C1).

Aufgaben

• Operational ownership across multi-site portfolio with local teams and property managers.
• Drive processes and KPIs, monitor costs and P&L to improve profitability.
• Participate in pre-opening and go-live of new properties with seamless handovers.
• Build and maintain relationships with service providers (cleaning, laundry, maintenance).
• Solve problems quickly, adapt processes and navigate complex stakeholder environments.
• Collaborate cross-functionally with Guest Experience, Project Development, Expansion to improve performance.

Kenntnisse

Operations management

Process optimization

KPI tracking

Stakeholder management

Bilingual German/English

Ausbildung

Tourism/Hospitality/Facilities degree

Jobbeschreibung

Let’s shoot for the stars:

As Operations Manager (m/f/d) for our properties in Mannheim and the surrounding region, you will own and shape end-to-end operational performance. Based directly in our Limehome in Mannheim, this is a highly versatile, hands‑on role for a pragmatic operations professional who enjoys being close to the product, managing local service providers, and acting as the trusted local face of Limehome.

How you’ll be hosting with heart:

• Operational ownership: Ensure smooth daily operations across our multi-site portfolio by closely coordinating with local teams, service providers, and property managers, supported by regular on-site visits.

• Process & KPI drive: You ensure all properties meet Limehome’s quality standards and monitor KPIs, cost ratios, and P&L metrics to drive operational performance and profitability.

• Pre-opening & go‑live: You take part in the pre‑opening and go‑live phases of new properties, ensuring operational readiness and seamless handovers.

• Supplier & Partner management: Build and maintain strong relationships with key service providers (cleaning, laundry, maintenance, etc.), ensuring service quality, reliability, and continuous improvement.

• Problem‑solving & adaptability: Act quickly and pragmatically in dynamic situations, creating or adapting processes on demand and navigating complex operational and stakeholder environments.

• Cross‑functional collaboration: Work closely with our international Operations team and internal stakeholders (Guest Experience, Project Development, Expansion, etc.) to improve performance, scalability, and guest experience across markets.

What you need to shoot for the stars:

• A degree/ vocational training in Tourism, Hospitality, Facilities and 3+ years of hands‑on experience within operations and or the hospitality industry.

• Strong process orientation and a data‑driven mindset, using KPIs and SOPs to maintain high quality standards and drive continuous improvements.

• Clear, professional, and diplomatic communication skills and confident in building strong partnerships with landlords, suppliers, and key stakeholders, while handling challenging situations or negotiations smoothly.

• Based in Mannheim or the surrounding area (with flexibility for occasional regional travel), ready to take full ownership of a growing region and ensure high operational performance.

• Excellent organizational and multitasking skills, a pragmatic "get-things-done" mindset, and the ability to adapt quickly to shifting priorities under pressure.

• Very good communication skills in both German (C1) and English (C1).

We're designed to stay because:

• Visa & Language Support: We’ll support you during your visa process and with learning German on every language level after passing your probation period.

• Oneteam: We are #oneteam with a transparent company culture by staying up to date with each other through team stand‑ups, regular All‑Hands and suite events (Summer, Wiesn, Christmas).

• Growth and Development: We make sure that you keep growing - through constant feedback, peer reviews and exchanges with focus on your development.

• Limitless learning: We offer you the possibility to choose an external development format that will help you in reaching your full potential without any limits in budget.

• Workation: You have the chance to work twice per year for a duration of up to 4 weeks from a different country in the European Union. Our Limehomies love traveling so we want to give them the chance to work from inspiring new locations regularly.

• Sabbatical: After your 1.5 years with Limehome we offer the possibility for a 3-month sabbatical. You can use it for whatever you want: may it be traveling, spending time with your besties or volunteering.

• Everything for our Limehomies: We focus on your physical wellbeing (Urban Sports Club), to your mental wellbeing (Nilo.health), or even staycations in one of our beautiful Limehomes, and many more suite benefits. Join us and find out!

Who we are:

Limehome is a leading tech-enabled operator in the hospitality industry offering functional , design accommodations across Europe. Using proprietary technology, Limehome delivers comfortable and convenient stays with a seamless digital guest experience for business and leisure travellers. Our vision is to be the first choice in travel for everyone, everywhere. By now, our portfolio consists of more than 10,000 apartments and hotel rooms under contract across 150 cities in 13 European countries.