Operations Management Intern – Germany (AI x Greentech) (m/f/d)

Reonic GmbH; Berlin; Hybrid; EUR 10.000 - 18.000; Vollzeit

Benefits dieser Stelle

Gym membership

Coffee

Regular team events

MacBook

Zusammenfassung

Reonic GmbH in Berlin seeks a hands-on, full-time intern to gain experience in a fast-growing renewable energy startup. The role focuses on translating customer feedback into product insights, collaborating with Co-Founders and the Head of Account Management, and drafting feature requests based on real customer use cases.

Ideal candidates are in their final year of engineering or business school, highly structured and proactive, with a strong interest in customer success and engagement.

Qualifikationen

• Currently in final year of engineering or business school, or taking a gap year.
• Structured, proactive, eager to learn in a fast-paced environment.
• Strong interest in customer success, sales, and customer engagement.
• Ideally start in September.
• Available for at least 5 month internship in Berlin.
• Bonus: SaaS/startup or customer-facing experience.

Aufgaben

• Translate customer feedback into actionable product insights and help shape new features.
• Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives.
• Assist with drafting product specifications and feature requests based on real customer use cases.
• Set up and configure customer accounts tailored to their business needs.
• Be the go-to technical contact for German customers via chat, WhatsApp, or email.
• Join customer calls alongside Account Managers to provide product expertise and smooth onboarding.
• Provide administrative support, maintaining customer records and tracking engagement metrics.

Kenntnisse

German C2

Customer success

Structured

Proactive

Communication

Ausbildung

Final-year engineering/business student

Jobbeschreibung

Are you eager to gain hands-on experience in a fast-growing renewable energy startup?

Do you thrive in dynamic environments where you can drive impact and implement innovative solutions? If you're passionate about sales, technology, and sustainability, this internship is for you!

Please note that for this role, C2 German proficiency is required. This is a full-time, on-site position based in Berlin.

What You'll Do

• Translate customer feedback into actionable product insights and help shape new features.

• Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking).

• Assist with drafting product specifications and feature requests based on real customer use cases.

• Set up and configure customer accounts tailored to their business needs.

• Be the go-to technical contact for German customers via support chat, WhatsApp, or email.

• Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding.

• Provide administrative support, maintaining customer records and tracking key engagement metrics.

What Makes You a Great Fit

• Currently in the final year of a top engineering or business school, or taking a gap year from one.

• Structured, proactive, and eager to learn in a fast-paced environment.

• Strong interest in customer success, sales, and customer engagement.

• Ideally start in September.

• Available for at least 5 month internship in our Berlin office.

• Bonus: Previous experience in SaaS, startups, or customer-facing roles.

Why Join Us?

• Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.

• A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.

• Enjoy opportunities for personal and professional growth.

• Embrace the freedom to innovate and make quick changes in a dynamic team.

• Perks include gym membership, coffee, regular team events, MacBook and more.

• Receive competitive pay.

About Reonic

At Reonic, we're on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we're growing fast - and we need YOU to help us accommodate our new and existing customers.