Operations Lead - Munich

Poke & Wiggle; München; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Poke & Wiggle is seeking an Operations Lead to manage a large-scale physical and digital operation of robot fleets. You will own end-to-end systems, ensuring uptime, reliability, and continuous improvement while coordinating on-site operators and procurement.

Role combines hands-on engineering, process design, and logistics, shaping robust infrastructure for scalable data workflows and operations under real-world constraints.

Qualifikationen

• Experience operating in labs, manufacturing environments, robotics facilities or settings requiring high throughput and reliability.
• Ability to modify hardware, test components, and create simple fixtures or end-effectors with confidence.
• Understanding of hardware-software interaction and diagnose issues across both domains.
• Strong organizational skills; ability to design SOPs, labeling systems, dashboards, and feedback loops.
• Experience leading operators with calm authority and clear communication.
• Experience in procurement and logistics with cost awareness.

Aufgaben

• Drive high-throughput performance across physical systems: uptime, maintenance, consumables, scheduling, and operational cadence.
• Recruit, train, and lead on-site operators and student workforce with clarity and technical rigor.
• Own the full lifecycle of data-use cases: selecting objects, preparing them, tracking them, and integrating workflows.
• Build and maintain physical tooling enabling workflows: fixtures, mounts, adapters, mechanical components.
• Contribute as a hands-on hardware engineer when needed—designing or modifying end-effectors, brackets, adapters, and prototype parts.
• Troubleshoot hardware and software issues end to end and collaborate with engineering for deeper fixes.
• Own procurement, inventory, vendor relationships, and all logistics for equipment and materials.
• Architect and continuously improve workflows, QA layers, safety protocols, and scaling mechanisms.
• Build processes that expand gracefully—from pilot setups to large facilities and multi-robot fleets.
• Maintain a facility that reflects engineering excellence: structured, safe, orderly, and inspection-ready.

Jobbeschreibung

We’re building a large-scale physical + digital operation where coordinated fleets of robots interact with engineered setups to produce the data required to unlock the next generation of intelligent systems.

This is an environment where precision matters, reliability is engineered, and iteration moves at the speed of learning.

We’re searching for an Operations Lead who has the discipline of an engineer, the instincts of a builder, and the calm needed to run complex systems under real-world constraints. You will keep a multi-robot operation running end to end: stable, performant, and continuously improving. If you take pride in building systems that work at scale - and stay working - you’ll thrive here.

This role combines operations, hands-on engineering, process design, and procurement. You will own the objects, fixtures, and setups that enable our data workflows, and you’ll refine these systems into something robust, elegant, and ready for scale.

Tasks

What You’ll Own

• Drive high-throughput performance across our physical systems: uptime, maintenance, consumables, scheduling, and operational cadence.
• Recruit, train, and lead our on-site operators and student workforce with clarity and technical rigor.
• Own the full lifecycle of our data-use cases: selecting objects, preparing them, tracking them, and integrating them into consistent, reproducible workflows.
• Build and maintain the physical tooling that enables these workflows (fixtures, mounts, custom adapters, mechanical components).
• Contribute as a hands-on hardware engineer when needed - designing or modifying end-effectors, brackets, adapters, and prototype parts.
• Troubleshoot hardware + software issues end to end and collaborate closely with engineering for deeper fixes.
• Own procurement, inventory, vendor relationships, and all logistics for equipment and materials.
• Architect and continuously improve workflows, QA layers, safety protocols, and scaling mechanisms.
• Build processes that expand gracefully - from small pilot setups to large facilities and multi-robot fleets.
• Maintain a facility that reflects engineering excellence: structured, safe, orderly, and inspection-ready.

You’re a Fit If You…

• Take pride in making physical systems behave predictably under real constraints.
• Have the intuition to modify hardware, test components, and create simple fixtures or end-effectors with confidence.
• Understand the interplay between hardware and software and can diagnose issues across both.
• Have operated in labs, manufacturing environments, robotics facilities, or other settings where throughput, quality, and reliability matter.
• Treat organization and process design as engineering disciplines - SOPs, labeling systems, dashboards, and feedback loops.
• Lead operators with calm authority, fairness, and a builder’s instinct for clarity.
• Manage procurement and logistics with precision and cost awareness.
• Communicate clearly, act ethically, and move with urgency when needed.
• Want to build foundational infrastructure - something that will not exist unless you help create it.

Why It Matters

Scaling robots requires more than algorithms. It demands engineered environments, reliable hardware, repeatable workflows, and operations that hold up under load.

Your work will define the stability, throughput, and technical credibility of a system that underpins everything we build. This is a role where excellence compounds - and where the fingerprints you leave will be visible for years.