Operations Coordinator Customs Brokerage

BDP International; Frankfurt; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Job ticket

Kindergarten allowance

Flexible working hours

Zusammenfassung

PSA BDP is seeking an Operations Coordinator Customs Brokerage for our Frankfurt office. You will oversee customs processes, ensure compliance, and resolve issues while collaborating with customers and internal teams to meet deadlines.

The role requires a completed apprenticeship in customs with 3–5 years of customs experience, knowledge of freight forwarding operations, and fluency in German and English. We value adaptability and a proactive approach to process improvement.

Qualifikationen

• Completed apprenticeship in customs or equivalent; additional qualifications in supply chain management are helpful.
• Fluent in German and English; able to adapt to changing policies and procedures.
• Experience with freight forwarding operations and local customs procedures.

Aufgaben

• Ensure customs entries follow pre‑agreed processes between customer, operations and Customs.
• Maintain compliance with laws and AEO requirements.
• Resolve customs-related issues and build relationships with local Customs.
• Attend customs meetings and keep the local organization informed.
• Lead process improvement initiatives and optimize workflows.
• Perform data integrity checks and ensure standard compliance.
• Support onboarding of new business and new processes.
• Create, maintain and validate client work instructions and SOPs.
• Ensure KPI targets are met and deadlines are achieved.
• Produce reports for clients and internal teams.

Kenntnisse

Freight forwarding

Adaptability

German & English fluency

Ausbildung

Apprenticeship in customs

Supply chain qualifications

Tools

CM ZABIS

BluJay/e2Open

Jobbeschreibung

Operations Coordinator Customs Brokerage - (8466)

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Job Title

Operations Coordinator Customs Brokerage

Education

Professional

Location

Frankfurt - Frankfurt, HE DE (Primary)

Experienced (Non-Manager)

Category

Operations

Job Type

Permanent

Job Description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Operations Coordinator Customs Brokerage (m/f/d) for our Frankfurt office:

Your Tasks:

• Ensure that Customs follows pre-agreed processes between customer, operations and Customs


• Ensure that Customs entries comply with all laws and AEO requirements


• Resolving Customs related issues in general


• Develop relationship with local Customs


• Attend Customs related meetings and keep local organization properly informed


• Lead improvement and process optimization initiatives


• Perform data integrity checks and ensure compliance with standards


• Support local onboarding of new business or new agreed processes


• Create, maintain and validate client work instructions and SOP documents


• Ensure all KPI's meet customer requirements


• Ensure all team meets customer and BDP internal deadlines


• Periodically review and improve process flow and document process flow


• Ensure billing is accurate and timely


• Monitor that all required data is updated on internal or client systems (as per procedures).


• Produce reports as required by clients and/or internal team

Exemption Type

Job Requirements

Your Profile:

• Completed apprenticeship in the field of customs or equivalent and additional qualifications in supply chain management will be helpful


• Experience of minimum 3 -5 years in customs


• Knowledge and experience of freight forwarding operations


• Working knowledge of the operations procedure in the country


• Knowledge in the system "CM ZABIS - BluJay/e2Open advantageous"


• Ability to adapt quickly to changing policies and procedures


• Language: German and English, both fluent

There are many good reasons to join us:

An open working atmosphere in an international team, lots of creative freedom, flexible working hours, attractive and performance-related remuneration, social benefits: e.g. Job Ticket, kindergarten allowance.

Not convinced yet? Make up your own mind about us!