OB/GYN AR Supervisor (eClinicalWorks Expert)

Covered Health; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading healthcare organization is seeking an AR Supervisor to lead billing operations for OB/GYN services. This 100% remote position requires expertise in women’s health billing and proficiency in eClinicalWorks (eCW). Responsibilities include managing AR team operations, training staff, and analyzing performance metrics. Ideal candidates should have at least 3 years of relevant billing experience and strong leadership skills. Competitive salary starting at $50K with comprehensive benefits.

Leistungen

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifikationen

• 3+ years of billing experience in women's health or OB/GYN setting.
• Hands-on experience with eClinicalWorks (eCW) required.
• At least 2 years of supervisory experience.
• 3+ years of experience in AR/medical claims resolution.

Aufgaben

• Supervise daily operations of the AR team.
• Serve as subject matter expert for OB/GYN billing.
• Train and mentor billing staff.
• Analyze revenue cycle reports for performance gaps.
• Collaborate with providers and payers to resolve balances.

Kenntnisse

Women’s health billing experience

eClinicalWorks (eCW)

Supervisory experience

Medical claims resolution

OB/GYN coding knowledge

ICD-10, CPT, HCPCS coding

RCM KPIs understanding

Process improvement implementation

Communication skills

Organizational skills

Jobbeschreibung

Salary flexible based on experience, starting at 50K. The AR Supervisor will help lead our OB/GYN billing operations, ensuring efficient workflows, compliance, and performance excellence under the direction of our RCM Director. This role is ideal for someone who brings deep expertise in women’s health billing, is fluent in eClinicalWorks (eCW), and enjoys developing others while driving measurable results.

Key Responsibilities

• Supervise and manage the day-to-day operations of the AR team, ensuring timely and accurate execution of RCM processes.
• Serve as the subject matter expert for both OB/GYN billing and the eCW system, leading issue resolution and driving best practice implementation.
• Train, mentor, and support billing staff to ensure high performance, accuracy, and compliance.
• Act as the primary liaison between the AR team and RCM Director, ensuring transparency and alignment.
• Oversee key aspects of the revenue cycle including denial management, payment posting, and AR follow-up.
• Ensure compliance with payer guidelines, HIPAA regulations, and internal protocols.
• Analyze and interpret revenue cycle reports to identify trends, performance gaps, and areas for operational improvement.
• Ensure seamless integration of AI-based denial prevention tools into team workflows.
• Communicate system inefficiencies and collaborate with software teams to suggest enhancements to our platform.
• Collaborate with providers, patients, and payers to resolve outstanding balances fairly and efficiently.
• Maintain confidentiality of patient financial and personal information in accordance with HIPAA and practice standards.
• Model exceptional speed, accuracy, and professionalism in high-volume claims environments.

Structure and Expectations

• This position is 100% remote
• Reports directly to the RCM Director
• Helps to oversee a team of 6 A/R specialists and 2 payment posters, and collaborates closely with the coding department.
• Success in this role includes reducing denial rates by 10% over 6 months by utilizing our software, maintaining claim submission turnaround under 48 hours, and ensuring insurance AR >90 days is reduced to and remains below 15%.

Skills and Qualifications

• Minimum of 3 years billing experience in a women’s health or OB/GYN setting.
• Hands‑on experience with eClinicalWorks (eCW) is required.
• At least 2 years of supervisory experience.
• At least 3 years of experience in AR/medical claims resolution.
• Working knowledge of OB/GYN coding, including global maternity care, gynecologic surgeries, and lab procedures.
• Working knowledge in ICD-10, CPT, and HCPCS coding systems.
• Strong understanding of RCM KPIs and the ability to identify and act on performance trends.
• Ability to design and implement process improvement projects based on KPI insights.
• Excellent communication, leadership, and collaboration skills.
• Strong organizational skills with a keen eye for detail and accuracy.
• Comfortable using emerging technologies and adapting to change.
• Must be a team player who leads by example and is always willing to roll up your sleeves..
• High emotional intelligence - there are a lot of big personalities involved in this operation, and you must be able to navigate them to manage this project successfully.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s)

• Do you have previous experience working within ECW?

Experience

• Medical billing: 3 years (Required)

Work Location: Remote