Responsibilities
- Build, maintain, and continuously optimize intelligent real-time monitoring and alerting systems
- Proactively monitor system performance to identify gradual degradation and sudden deviations at an early stage
- Continuously track the stability, uptime, and latency of external third-party integrations, such as payment providers and banking interfaces
- Immediately isolate and follow up on external outages
- Conduct initial incident analyses and prepare well-structured, reliable error data for developers and Product Managers
- Support rapid incident resolution processes
- Collect and prepare stability metrics such as uptime, errors, and latency
- Provide data-driven insights to support the prioritization of maintenance work on the product roadmap
Requirements
- Extensive practical experience building stable live systems, ideally in complex IT or FinTech environments
- Experience analyzing system performance, latency, error logs, and anomalies
- Experience building meaningful dashboards and automated alerts
- Strong analytical skills and a structured approach to troubleshooting and incident triage
- Passion for building proactive automated checks and digitizing operational system checks
- Confident communicator at the intersection of Product Management, TechOps, and Delivery teams
- Excellent written and spoken German and English
Core Competencies
Demonstrates expertise in building and optimizing real-time monitoring systems, with a strong focus on system performance analysis, incident resolution, and proactive operational checks. Proficient in both German and English, facilitating effective communication across Product Management, TechOps, and Delivery teams.
Highest-signal resume keywords
- Real-Time Monitoring Systems
- System Performance Analysis
- Incident Resolution
- Automated Alerts
- Bilingual Communication
Hard Skills
- System Performance Analysis
- Latency Tracking
- Error Log Analysis
- Dashboard Building
- Automated Checks
Soft Skills
- Analytical Skills
- Structured Troubleshooting
- Confident Communication
Industry Keywords
- FinTech
- Operational System Checks
- Incident Triage
- Uptime Metrics
- Error Data Preparation