Master Data & Data Governance Lead

CWS Hygiene Deutschland; Dreieich; Remote; EUR 90,000 - 130,000; Full time

Job summary

CWS Hygiene is building an enterprise data governance function and seeks a Master Data & Data Governance Lead to shape governance, quality, ownership, and operating principles across Europe. You will drive strategic changes while delivering hands-on improvements and leading the MDM team.

You will collaborate with CIO or Head of Data & Analytics and work with Dynamics 365, Salesforce, BI, and integration teams to embed data quality into processes.

Qualifications

• 5+ years in MDM, data governance or data quality, incl. international exposure.
• Proven success in building and running a governance setup.
• Solid understanding of customer data in CRM/ERP, ideally Dynamics 365 and/or Salesforce.
• Hands-on experience with at least one MDM or data quality platform.
• Working knowledge of GDPR as it applies to customer data.
• Fluent English; German is an advantage.
• Excellent stakeholder management; able to align country teams.

Responsibilities

• Own the customer data domain: definitions, ownership, quality rules, KPIs and remediation.
• Set up the governance model with data owners and stewards across countries.
• Align stakeholders with Dynamics 365, Salesforce, BI and integration teams to embed quality.
• Help select the MDM platform.
• Lead the MDM team (MDM Manager and MDM Engineer) hired in parallel.

Skills

MDM experience

Data governance

Stakeholder management

English fluency

German language

Strategic leadership

Hands-on data projects

Tools

Dynamics 365

Salesforce

MDM platform

Job description

Master Data & Data Governance Lead (m/f/d)

Remote | EU Region

Ref.-No.: JR1014779

Help build the future of Enterprise Data at CWS Hygiene

At CWS Hygiene, data is becoming one of our most strategic assets. We are setting up Enterprise Data Governance from scratch. We start with customer master data, because it feeds our CRM, ERP and reporting across multiple European countries. Material, supplier and service data come next.

Your Mission

Master Data is a critical enabler of our future ERP, CRM, reporting, automation, and digital transformation initiatives. As MDM Domain Lead, across Europe, you will help establish enterprise-wide data governance, quality standards, ownership structures, stewardship model, and operating principles that enable trusted data across multiple countries, business functions, and systems. You will work closely with business leaders, country organizations, IT, BI, integration teams, architects, and executive stakeholders to ensure data becomes a strategic business capability.

This is a unique opportunity for someone who enjoys combining hands-on execution with strategic leadership. While you lead the MDM Manager and MDM Engineer we are hiring in parallel you will drive tangible improvements from day one. This role reports to the CIO or Head of Data & Analytics.

Key Responsibilities

• Own the customer data domain; set definitions, ownership, quality rules, KPIs and remediation.
• Set up the governance model; data owners in the business, stewards in the countries, and decision rules people actually follow.
• Stakeholder alignment; work with the teams behind Dynamics 365 and Salesforce, BI and integration, so data quality is built into the processes instead of being fixed afterwards.
• Help select our MDM platform;
• Lead the MDM team; lead the MDM Manager and MDM Engineer we are hiring in parallel.

These Skills Set You Apart

We are looking for someone who is equally comfortable rolling up their sleeves and driving strategic change. You are passionate about data and genuinely motivated by creating order, clarity, and business value in complex environments. You have the credibility to challenge senior stakeholders, the pragmatism to get things done, and the resilience to drive change where ownership and governance are still evolving.

What You Bring

• 5+ years in MDM, data governance or data quality, at least part of it in an international company.
• Demonstrated success in building a governance setup yourself, and currently running an existing one.
• Solid understanding of customer data in CRM and ERP, ideally Dynamics 365 and/or Salesforce.
• Hands-on experience with at least one MDM or data quality platform.
• Working knowledge of GDPR as it applies to customer data.
• Fluent English. German is an advantage.
• Excellent stakeholder management skills; you can tell a country MD that their data is wrong and still get them to fix it.
• A pragmatic, hands-on, and entrepreneurial mindset, combined with the ambition and leadership potential to help build and grow a future data governance function.

This role is particularly well suited for candidates who have moved beyond purely technical positions and are looking for the opportunity to build a lasting capability, take ownership, and shape how data is governed across a European organization.

What do we offer?

Working at CWS Hygiene means joining an international organization where collaboration, ownership, and continuous improvement are part of everyday life.

You will become part of a supportive environment where people are encouraged to learn, contribute ideas, and grow professionally. We offer the opportunity to work with modern Microsoft technologies, collaborate with colleagues across Europe, and make a visible impact on strategic ERP and Finance transformation initiatives.

In addition, we offer an attractive compensation package with a competitive base salary, depending on your country of residence and relevant experience. We also offer flexible working arrangements, modern IT equipment, and a culture that values both personal and professional development.

About CWS Hygiene

With innovative, sustainable, and digitalized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and in public spaces.

The complete solutions include hand and washroom hygiene for small to large sanitary facilities as well as clean entrances and exits with mats in building complexes, public buildings, and industrial facilities. CWS Hygiene

stands for sustainability: thanks to its rental model, the company offers its customers a so-called "circular economy," thereby contributing to a healthier and safer future. More than 65,000 existing customers in Germany are supported by over 1,500 employees, with a total workforce of 4,000 across Europe.

CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.

More information at: https://www.cws.com/hygiene