Market Manager

PowerToFly; München; Vor Ort; EUR 65.500 - 92.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

Travel discounts

Wellness program

Zusammenfassung

Expedia Group is seeking a Senior Account Manager to grow a segment of the portfolio by managing accounts and deepening partnerships. You will analyse performance, manage service delivery, and execute account strategies across teams and regions.

Requires English and German language proficiency, strong sales skills, and experience in portfolio and relationship management. The role offers opportunities for growth with competitive compensation and comprehensive benefits.

Qualifikationen

• Proficiency in English and German required.
• Excellent communication skills across teams and clients.
• Strong sales techniques and strategic account management abilities.
• Experience in portfolio management, relationship management, upselling, and cross-selling.

Aufgaben

• Grow a segment of the portfolio by managing accounts directly or contributing to partnerships.
• Analyze business and operational performance to identify optimization opportunities.
• Manage service delivery for active accounts and communicate technical/operational impacts.
• Ensure execution of account strategies and share best practices across teams.

Kenntnisse

English + German

Effective communicator

Sales techniques

Portfolio management

Relationship account management

Upselling & cross-selling

Ausbildung

Bachelor's or Master's or equivalent experience

Jobbeschreibung

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors‑Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together‑help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Role Summary

• Grows a segment of the portfolio of accounts by managing them directly or contributing to deepening those partnerships.
• Analyzes business and operational performance to find opportunities for optimization.
• Handles service delivery for active accounts, communicating technical and operational impacts as needed.
• Ensures execution of account strategies and shares best practices across teams and regions.

Experience

• 3+ years for Bachelor's
• 2+ years for Master's

Education

• Bachelor's or Master's or equivalent experience

Functional / Technical Skills

• Proficiency in English + German language
• Effective communicator
• Proficient in sales techniques
• Portfolio management, relationship account management, upselling, and cross‑selling

Role Expectations

• Builds relationships with customer account team, including key buyers/decision makers.
• Assists in creating opportunities (e.g., progress meetings, fact‑finding/exploratory meetings) to build customer account.
• Understands and reports a customer’s business issues through appropriate organization channels.
• Recommends products, services, and insights that meet customer needs.
• Acquires a good understanding of how the department operates and fits into the larger organization.
• Demonstrates awareness of the policies, practices, trends, and information (including competitor) that impact the organization and its customers.
• Demonstrates good understanding of the financial impact of decisions/solutions on the organization and its customers.
• Documents components of a business case for change at the direction of more senior colleagues as needed.
• Acquires and maintains a working knowledge of financial data and the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.
• Learns when to partner with legal resources to modify or adjust standard contract terms.
• Learns the contract negotiation process and how to complete contractual arrangements.
• Exchanges nuanced information to build consensus.
• Able to handle key objections with ease and proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.
• Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching an agreement.
• Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization. Closes deals effectively.
• Understands standard offerings and major areas of expertise.
• Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.
• Develops an understanding of competitors’ standard products and services.
• Demonstrates insightful application of products, technologies, and offerings to account.
• Demonstrates the importance of maintaining ongoing business relationships with colleagues and external customers.
• Strategically builds relationships to support total portfolio and organization needs.
• Develops understanding of customer’s industry and competitive market.
• Attends meetings with customers to understand needs and expectations.
• Learns the metrics to assess the performance of products, services, and solutions against customer needs/expectations.
• Develops key value proposition statements, case studies, etc., to demonstrate the value of the company’s products, services, and solutions.

The total cash range (inclusive of base salary and variable incentive target) for this position in Berlin is €65,500.00 to €92,000.00. Employees in this role have the potential to increase their pay up to €105,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

The total cash range (inclusive of base salary and variable incentive target) for this position in Munich is €65,500.00 to €92,000.00. Employees in this role have the potential to increase their pay up to €105,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands – Expedia, Hotels.com, and Vrbo – along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.