Manager, PMO

wwtexternalcareersite; Deutschland; On-site; EUR 111,000 - 138,000; Full time

Benefits offered by this job

Health and Wellbeing

401k Plan with Company Matching

Tuition Reimbursement

PTO & Holidays

Parental Leave

Family Planning Benefits

Pet Insurance

Job summary

World Wide Technology (WWT) is seeking a PMO Manager to lead project execution, ensure process adherence, and develop team members across engineering, regional managers, finance, and account teams. The role focuses on delivering programs within PMO guidelines and driving continuous improvement.

The PMO Manager will forecast timelines, manage staffing, and oversee cost control while ensuring customer satisfaction and adherence to SLAs.

Qualifications

• Bachelor's degree in a related field required.
• Minimum 5 years' progressive experience managing project managers in a professional services and/or managed service environment.
• 5+ years PMO management experience.
• Strong leadership capability to develop talent and engagement.
• Able to build collaborative relationships across functions based on trust and respect.
• Promote inclusion of diverse knowledge, skills, and experiences to achieve results.
• Excellent understanding of financial processes.
• Strong problem-solving skills with ability to think innovatively and implement change.
• Able to forecast future trends and manage change.
• Ability to think innovatively and have strong issue resolution skills.
• Effective communication skills (written, verbal, and presentation).
• PMP certification through PMI preferred.
• Travel up to 25% of the time domestically and internationally.

Responsibilities

• In-depth understanding of project management methodologies.
• Ensure projects are planned and executed in line with the PMO methodology.
• Maintain focus on methodologies and deployment process improvements.
• Inspect project deliverables.
• Work with Sales, Project Managers, and deployment resources to ensure successful execution.
• Ensure customer satisfaction and SLAs are met or exceeded.
• Understand financial and cost control practices.
• Accurately forecast project end dates and drive realization.
• Responsible for personnel management and development.
• Recruitment, interviewing, and forecasting staffing needs.
• Staffing and utilization management.
• Identify knowledge gaps and create training plans to improve performance.
• Build a high-performance team with high morale.
• Ensure team meets schedule, scope, and financial milestones.
• Provide oversight on day-to-day project aspects.
• Manage issues and risk mitigation effectively.
• Communicate escalations and project concerns promptly.
• Maintain PM rigor and lessons learned.
• Build and maintain relationships with customers and subcontractors.
• Report on key metrics regularly.

Skills

Leadership

Stakeholder Management

Forecasting

Change Management

Communication

Problem Solving

Team Building

Financial Acumen

Travel

PMO

Education

Bachelor's Degree Related Field

PMP Certification

Job description

Qualifications:

• Bachelor's Degree Related Field required
• A minimum of 5 years' progressive experience managing project managers in a professional services and/or managed service environment
• 5+ years project management experience
• 5+ years PMO management experience
• Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual contribution and engagement
• Able to build collaborative relationships across functions based on trust and respect
• Promote the inclusion of diverse knowledge, skills, and experiences to achieve results
• Excellent understanding of financial processes
• Strong problem-solving skills with the ability to think innovatively and implement change
• Able to forecast future trends and manage change
• Ability to think innovatively and have strong issue resolution skills
• Effective communication skills (written, verbal, and presentation)
• Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred
• Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
• Up to 25% of the time Domestic and International Travel

Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite HealthCenters (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $124,000 - $155,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

If you have any questions or concerns about this posting, please email [e-mail].

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and

partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work

for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130

countries across six continents. Softchoice, a World Wide Technology company, supports commercialand SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.

Job Responsibilities

• In-depth understanding of project management methodologies
• Ensures projects are planned and executed in line with the PMO methodology
• Maintains continued focus on methodologies & deployment process improvements
• Inspection of project deliverables
• Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements
• Ensures customer satisfaction and any SLA's are met or exceeded
• Possesses an In depth understanding of financial & cost control practices
• Accurately forecasts project end dates and drives efforts to ensure realization is maintained
• Responsible for personnel management and development
• Recruitment, interviewing, & forecasting staffing needs
• Proper staffing & utilization management
• Identifies knowledge gaps and creates training plans to improve individual performance
• Builds a high-performance team with high morale
• Ensures team is driving toward project schedule, scope, and financial milestone expectations
• Provides oversight on the day-to-day aspects of projects within the team
• Excellent understanding of issue management and resolution, as well as risk mitigation
• Communicates any escalations and project concerns in a timely manner
• Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items
• Builds and maintains relationships with internal and external customers, as well as subcontractors
• Reports on key metrics on a regular basis