Manager, Client Support (Fully Remote)

Campminder; Deutschland; Hybrid; EUR 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Flexible work location

Medical/dental/vision

401(k) matching

Flexible PTO

Parental leave

Wellness allowance

Zusammenfassung

Campminder in Germany is seeking a Client Support Leader to coach the team, drive service levels, and lead cross-functional initiatives across departments.

You will own daily operations, manage escalations, and partner with Product, Sales, and Engineering to deliver outstanding support and scalable customer success processes.

Campminder offers flexible location, competitive benefits, and a values-led culture focused on work-life balance, learning, and innovation.

Qualifikationen

• Leader with strong communication, coaching, and prioritization skills.
• Proficient in MS Office and support tools like CRM/phone systems.

Aufgaben

• Coach the Client Support team and ensure service levels are met.
• Own daily ops, escalations, and cross-functional projects.

Kenntnisse

Leadership

Communication

Coaching

Prioritization

MS Office

CRM/Phone systems

Tools

MS Office

CRM/phone systems

Jobbeschreibung

• Coach the Client Support team and ensure service levels are met.
• Own daily ops, escalations, and cross-functional projects.

Who you are:

• Leader with strong communication, coaching, and prioritization skills.
• Proficient in MS Office and support tools like CRM/phone systems.

What we offer:

• Flexible work location, medical/dental/vision, and 401(k) matching.
• Flexible PTO, parental leave, wellness allowance, and AI training.

Campminder

Campminder builds software that supports summer camps in their digital transformation, creating value for an industry that enables meaningful experiences for kids. With over 100 employees, the company is stable, profitable, and known for a values-led culture emphasizing work/life balance, flexibility, and emerging technology.