Key Account Manager

Jobtailor; Deutschland; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced technical sales professional to execute strategic growth in semiconductor metrology and inspection accounts. You will identify pain points, align roadmaps, and develop new business opportunities while driving share-of-wallet through upselling of technologies, materials, and services.

You will lead MEDDPICC and 80/20 processes for inquiries and quotes, manage projects end-to-end from ideation to production, and coordinate with cross-functional teams to ensure

Qualifikationen

• 3+ years of prior experience in a technically-oriented Sales role.
• Strong verbal and written communication skills.
• High technical fluency in semiconductor metrology inspection tools, optics, laser processing, high voltage feedthroughs, or precision machining.
• Basic computer skills, including Microsoft Office proficiency.
• Experience with CRM and ERP systems.
• Ability to consistently represent the business in the best light in all circumstances.
• Proven ability to find and close new business opportunities in a technical or industrial landscape.
• Deep understanding of the production lifecycle, lead times, supply chain constraints, and NPI process.
• Ability to synthesize complex data into accurate forecasts using ERP software and advanced Excel functions.
• Ability to communicate "no" or "not yet" to customers while preserving relationships and protecting operational integrity.
• May need to qualify as a U.S. Person for positions involving ITAR or EAR-controlled goods and technologies.

Aufgaben

• Execute strategic growth within key semiconductor metrology and inspection accounts.
• Identify customer pain points and align roadmaps to develop new business opportunities.
• Drive share-of-wallet through strategic upselling of technologies, materials, and services.
• Complete MEDDPICC and 80/20 processes for requests and quotes.
• Lead projects from ideation through production and align timelines with production scheduling.
• Represent the voice of the customer and incorporate requirements into solutions.
• Build 12-month rolling demand forecasts for raw-material procurement and capacity planning.
• Identify forecast and PO gaps and mitigate under-utilization or capacity risks.
• Conduct face-to-face meetings with stakeholders for reviews and feedback.
• Serve as primary escalation path for customer concerns regarding factory performance.
• Coordinate with Production, Quality, Supply Chain, and Enterprise Solutions teams on capacity and delivery.

Jobbeschreibung

• Execute IDEX Material Science Solutions’ strategic growth intent through 2030 within key semiconductor metrology and inspection accounts
• Identify customer pain points, align MSS and customer business roadmaps, and develop new business opportunities
• Drive share-of-wallet growth through strategic upselling of technologies, materials, and services
• Complete MEDDPICC and 80/20 processes for incoming requests and outgoing quotes
• Lead projects from ideation through production and align customer timelines with production scheduling
• Represent the voice of the customer and ensure critical requirements are incorporated into solutions
• Build and maintain 12-month rolling demand forecasts for raw-material procurement and factory-capacity planning
• Identify forecast and purchase-order gaps and mitigate under-utilization or capacity risks
• Conduct face-to-face meetings with customer stakeholders for business reviews, opportunities, quality, and scorecard feedback
• Serve as the primary escalation path for customer concerns regarding factory performance
• Coordinate with Production, Quality, Supply Chain, and Enterprise Solutions Engineering teams on capacity, constraints, quality, and delivery schedules

Requirements

• 3 years or more of prior experience in a technically-oriented Sales role
• Strong verbal and written communication skills
• High technical fluency in one or more of semiconductor metrology inspection tools, optics, laser machine processing, high voltage feedthroughs, or precision machining
• Basic computer skills, including Microsoft Office proficiency
• Experience with custom CRM and ERP systems
• Ability to consistently represent the business in the best light in all circumstances
• Proven ability to find and close new business opportunities in a technical or industrial landscape
• Deep understanding of the production lifecycle, lead times, supply chain constraints, and NPI process
• Ability to synthesize complex data into accurate forecasts using ERP software and advanced Excel functions
• Ability to communicate "no" or "not yet" to customers while preserving relationships and protecting operational integrity
• May need to qualify as a U.S. Person for positions involving ITAR or EAR-controlled goods and technologies

Core Competencies

Demonstrates expertise in semiconductor metrology and inspection, with a strong ability to drive business growth through strategic upselling and customer relationship management. Proficient in forecasting, production lifecycle understanding, and utilizing ERP software for data synthesis.

Highest-signal resume keywords

• Semiconductor Metrology Inspection Tools
• Business Development
• Forecasting and Demand Planning
• Customer Relationship Management
• Technical Sales Experience

Hard Skills

• Semiconductor Metrology Inspection
• Optics
• Laser Machine Processing
• High Voltage Feedthroughs
• Precision Machining
• ERP Software
• Advanced Excel Functions
• MEDDPICC Process
• 80/20 Process
• Production Lifecycle Understanding

Soft Skills

• Strong Verbal Communication
• Strong Written Communication
• Relationship Management
• Problem-Solving
• Customer Advocacy

Certifications & Qualifications

• U.S. Person Qualification for ITAR/EAR

Industry Keywords

• Supply Chain Constraints
• NPI Process
• Factory Performance
• Rolling Demand Forecasts
• Capacity Planning

Tools & Technologies

• Microsoft Office
• Custom CRM Systems
• Custom ERP Systems