Junior D365 CRM Manager

Everware Consulting GmbH; Stuttgart; Hybrid; Vertraulich; Full time

Benefits offered by this job

Hybrid working model

CRM/Marketing automation growth

Ownership of projects

Collaborative environment

Professional development

Job summary

Everware Consulting GmbH seeks a Junior CRM Manager to support CRM processes, campaigns, data analytics, and marketing automation using Microsoft Dynamics 365. This entry-level role is ideal for candidates eager to grow in CRM and business processes.

You will work with data and cross-functional teams, contributing to the continuous improvement of CRM practices and customer engagement.

Qualifications

• Completed university degree or vocational training in Economics, Business Administration, Economics/Finance, or Business Informatics.
• Experience with marketing automation or campaign management is desirable.
• Confident user of MS Office and Microsoft Dynamics 365.

Responsibilities

• Support the management and further development of CRM processes and activities.
• Assist with planning, execution, and optimisation of marketing campaigns.
• Work with Microsoft Dynamics 365 as a CRM and ERP system.
• Analyse and manage large volumes of customer and business data.
• Support marketing automation activities and improve customer communication.

Skills

MS Office

Data analysis

CRM processes

Marketing automation

Campaign management

Team collaboration

Education

Economics/Business Informatics degree or equivalent

Tools

Microsoft Dynamics 365

Job description

About the Role

We are looking for a motivated Junior CRM Manager to join our team in Reutlingen. In this role, you will support CRM activities, marketing automation, campaign management, and data-driven customer engagement using Microsoft Dynamics 365.

This is an excellent opportunity for someone at the beginning of their career who enjoys working with data, technology, and business processes and is keen to develop their CRM and marketing expertise.

Tasks

• Support the management and further development of CRM processes and activities
• Assist with the planning, execution, and optimisation of marketing campaigns
• Work with Microsoft Dynamics 365 as a CRM and ERP system
• Analyse and manage large volumes of customer and business data
• Support marketing automation activities and contribute to improving customer communication
• Maintain data quality and ensure accurate CRM information
• Support projects related to CRM, marketing, and business processes
• Collaborate closely with internal teams and contribute to the continuous improvement of CRM processes

Requirements

• Completed university degree or vocational training in Economics, Business Administration, Economics/Finance, Business Informatics, or a similar field
• Initial experience in marketing automation or campaign management is desirable
• Basic knowledge of the GDPR and project management is an advantage
• Confident user of MS Office and Microsoft Dynamics 365
• Strong affinity for numbers and confidence working with large volumes of data
• Structured, independent, and responsible working style
• Strong team spirit and excellent communication skills
• Motivation to take on responsibility and continuously develop both professionally and personally

Benefits

• Permanent position with a hybrid working model
• Opportunity to develop your CRM, marketing automation, and Dynamics 365 expertise
• Varied responsibilities with the opportunity to take ownership of projects
• Collaborative and supportive working environment
• Opportunities for professional and personal development
• The chance to contribute to the further development of modern CRM processes and solutions