Join Our International Team in Greece - German Support Agent

Cross Border Talents; Frankfurt; Sur place; EUR 15 000 - 19 000; Plein temps

Avantages offerts par ce poste

Permanent contract

Relocation package

Résumé du poste

Cross Border Talents in Athens is seeking an Inbound Customer Support Representative fluent in German and English to handle inbound inquiries and deliver high-quality service.

The role requires working on-site in Athens, with a permanent contract and a full-time 40-hour workweek, plus a relocation package for eligible candidates. Training and development opportunities are provided.

Qualifications

• Fluent in German and English (spoken and written).
• Previous customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to work on-site in Athens.

Responsabilités

• Provide accurate information and resolve issues promptly.
• Maintain professionalism and empathy in every interaction.
• Collaborate with the team to ensure customer satisfaction.
• Answer and resolve incoming customer inquiries via phone, email, or chat.

Connaissances

German language

English language

Communication skills

Problem solving

Description du poste

Inbound Customer Support German in Athens

Location: Athens, Greece
Schedule: Monday to Friday, 9:00 AM 7:00 PM (flexible)
Work Type: On-site

About the Role:

We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.

What We Offer:

• Competitive salary with 14 payments per year
• Permanent contract
• Full-time schedule (40 hours/week)
• Relocation package available
• Ongoing training and development opportunities

Key Responsibilities:

• Provide accurate information and resolve issues promptly
• Maintain professionalism and empathy in every interaction
• Collaborate with the team to ensure customer satisfaction
• Answer and resolve incoming customer inquiries via phone, email, or chat

Requirements:

• Fluent in German and English (spoken and written)
• Previous customer service experience preferred
• Strong communication and problem-solving skills
• Ability to work on-site in Athens