IT Operations Engineer

MILES; Berlin; Hybrid; EUR 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Work from home available

MILES goodies

Growth opportunities

Zusammenfassung

MILES in Berlin is seeking a versatile IT Operations Engineer to strengthen our internal IT landscape and security posture. You will own identity management via Okta, manage MDM for Apple and Windows devices, and collaborate across teams to deliver scalable IT solutions.

The role emphasizes onboarding vendors, solving complex software issues, and mentoring junior team members while maintaining rigorous documentation and compliance with evolving security standards.

Qualifikationen

• 5+ years of hands-on experience in IT systems engineering, IT operations, or a similar versatile role
• Experience managing identity and access infrastructure, including lifecycle management and API integrations
• Strong understanding of IT security principles, endpoint compliance, and digital access control

Aufgaben

• Own, build, and secure the internal IT landscape for the company
• Lead identity and access management via Okta (SSO, SCIM, MFA)
• Administer MDM solutions (Iru for Apple, Intune for Windows) and oversee device lifecycle management
• Lead onboarding of external software providers and manage vendor conversations
• Troubleshoot complex software and hardware issues with emphasis on software tickets
• Drive improvements to security posture and ensure compliance with evolving requirements
• Collaborate with cross-functional teams and maintain high-quality internal documentation
• Mentor junior team members and working students within IT Operations

Kenntnisse

Okta expertise

Identity management

Security mindset

Mentorship

Cross-functional collaboration

Documentation

Vendor communication

MDM & fleet management

Tools

Okta

Iru

Intune

Jobbeschreibung

• Our Team IT Operations keeps our entire ecosystem running smoothly and takes care of our internal infrastructure that powers our daily operations
• To take our internal systems, identity management, and security posture to the next level, we are looking for a versatile and growth-minded (Senior) IT Operations Engineer (w/m/x/d) to join our team in Berlin. Reporting directly to our Head of IT Operations & Security, you won’t just be closing tickets - you will own, build, and secure our internal tech landscape
• Identity & Access Management: Own, manage, and continuously scale our identity and access infrastructure, primarily through Okta (SSO, SCIM, MFA, and lifecycle management)
• MDM & Fleet Management: Administer and maintain our modern MDM solutions, Iru for Apple devices and Intune for Windows, leading the device lifecycle management across our entire fleet
• Smart Software Integrations: Act as the primary technical contact for external software providers. You will lead onboarding processes, talk to vendors, and implement seamless software integrations
• Advanced Problem Solving: Troubleshoot complex software and hardware issues. While you will occasionally handle hardware tasks, your main focus will be tackling the harder, more complex software tickets
• Security & Digital Compliance: Drive improvements to our IT security posture. You will maintain and update our internal tools to align with shifting legal and compliance requirements, ensuring a bulletproof baseline compliance
• Cross-Functional Collaboration: Partner with teams across MILES to support IT needs at scale and keep internal documentation (concerning configurations, systems, and processes) to an exceptionally high standard
• Mentorship: Share your knowledge and act as a mentor for junior team members and working students within the IT Operations team

Benefits

• Work from home available
• MILES goodies
• You can quickly take on a lot of responsibility, contribute your ideas and enjoy the openness of all colleagues

Languages: Fluent English skills are required; German is a distinct plusGrowth & Versatility: You don’t just stick to what you know. You are eager to learn, take complete ownership of diverse IT projects, and adapt to new technologiesMDM & OS Mastery: Strong experience managing Apple devices via Iru and Windows devices via Intune. You feel completely at home in both macOS and Windows environmentsSecurity & Compliance Mindset: A solid understanding of modern IT security principles, baseline endpoint compliance, and digital access controlExperience: 5+ years of hands‑on experience in IT systems engineering, IT operations, or a similar versatile roleCommunication: You are comfortable speaking with external vendors and collaborating internally. You document your work naturallyOkta Expertise: Deep knowledge of Okta, including lifecycle management, automated provisioning, and complex API integrations