ISP Account Manager - (m/f/d)

Huawei; Düsseldorf; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Training opportunities in Western欧洲及海外

International exposure

Job summary

Huawei is seeking an ISP Account Manager (m/f/d) in Düsseldorf to develop and manage a portfolio of German clients. You will drive new business, maintain relationships, and coordinate delivery from sales to execution.

Requirements include 3+ years in ICT/Telecom sales in Germany, deep understanding of ISP/MSP networks, and fluency in German and English. The role offers competitive compensation and opportunities for professional growth within a global telecom leader.

Qualifications

• Minimum 3+ years in Sales/Account Management within the ICT/Telecom market in Germany.
• Knowledge of German ISP/MSP networks, hosting ecosystems, or OTT/Data Center ops is a plus.
• Fluent in German and English, strong negotiation and relationship skills.

Responsibilities

• Develop ISP/MSP/OTT new customers in the German market and establish key relationships.
• Manage a portfolio of client accounts to ensure long-term success end-to-end, from sales to delivery.
• Grow revenue by leveraging existing networks and identifying new sales opportunities.
• Negotiate contracts and terms with clients to close deals.
• Lead and coordinate internal resources to meet sales targets and customer needs.
• Provide timely reporting on account status and progress toward sales goals.

Skills

German language

English language

Account management

Relationship building

Negotiation skills

Education

Bachelor's degree in Business

Tools

CRM tools

MS Office

Job description

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across five key domains - telecom networks, IT, smart devices, digital power and cloud services - we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 207,000 employees, and we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Take the next step in your career with Huawei!

Job Title

ISP Account Manager - (m/f/d)

Job Location

Düsseldorf, Germany

Main Responsibilities

• Develop ISP/MSP/OTT new customers in Germany Local Market and establish the relationship in the business;
• Manage a portfolio of client accounts to ensure long-term success end to end, from sales to delivery.
• Develop positive relationships and promptly handle the customer's requirements.
• Generate new sales by making use of the existing and potential sales networks.
• Resolve customer queries and handle their requirements in a timely manner.
• Negotiate contracts of products and services with the client.
• Supervise the account representatives and sales management team to ensure the number of sales increase and achieve the sales target.
• Report on the status of transactions and accounts.
• Set and track down sale account targets that are aligned with the company's objectives
• Monitor the sales metrics regularly.
• Suggest suitable actions that can help improve sales performance and identify opportunities to grow.

Requirements

• Proven work experience (more than 3 years) as a Sales Account Executive, Key Account Manager, Sales Administrator , or a similar role in the Sales Department in the Germany ICT/Telecommunication Market.
• Deep knowledge of the German ISP/MSP network architecture, hosting ecosystems, or OTT/Data Center operations. Extensive experience in Sales and Customer Experience and relationship development will be an advantage.
• Strong understanding of ICT solutions, including but not limited to IP Networking, Optical Networks (DWDM/FTTH), Data Center Infrastructure, and Cloud/Computing Services.
• Strong understanding and knowledge of sales performance metrics and can confidently present the ICT solutions to customers.
• Strong sales mindset with hunting spirit, working with proactive attitude and can organize tasks with a good structure.
• Strong Leadership and can organize the needed resources to support achieve the target.
• Outstanding verbal and written communication skills.
• Excellent negotiation skills.
• An existing, strong network of relationships with decision-makers in the German ISP/MSP or OTT landscape would be advantageous.
• Business acumen with problem-solving skills.
• Strong willingness and desire to grow.
• Fluent in both German and English.
• Strong work ethic and team work spirit.

What we offer

We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities in Western Europe and abroad.