Internship Master Data Project

Henkel Corporation; Düsseldorf; Presencial; EUR 13.000 - 18.000; Jornada completa

Descripción de la vacante

Henkel Corporation in Düsseldorf is seeking a Customer Data & CRM Master Data Intern to support CRM migration and customer data transformation projects across the sales organization.

You will help ensure data quality, consistency, and governance during migration, contribute to improving data structures, and assist with documentation, user guides, and training materials for ongoing data management initiatives.

Formación

Responsabilidades

• Become a team member of the Global Adhesives Sales Excellence team responsible for driving business activities, tools, and processes to support the best execution of the sales strategy and shaping our ideal salesforce
• Assist the implementation of data governance frameworks, policies, standards, and procedures
• Support data cleansing and migration activities for CRM migration - data mapping, cleansing, transformation, reconciliation and validation to ensure accuracy and consistency
• Facilitatewith change management activities towards vast user community for the ongoing projects and initiatives
• Conduct analyses to support data-driven decision-making for customer segmentation or CRM optimization
• Prepare and maintain documentation, user guides, communication content and training materials to support data management processes
• Assist with reporting, KPIs, and dashboards to track data quality and governance progress
• Support and contribute to maintaining and improving customer master data quality, ensuring accuracy, completeness, and consistency across systems throughdata validation and enrichment activities using defined business rules

Descripción del empleo

About this Position

As a Customer Data & CRM Master Data Intern, you will support different projects in executing key initiatives related to CRM master data migration and customer data transformation projects. You will play a critical role in ensuring data quality, consistency, and governance during the migration process and contribute to enhancing customer data structures and ownership frameworks.

What you´ll do

• Become a team member of the Global Adhesives Sales Excellence team responsible for driving business activities, tools, and processes to support the best execution of the sales strategy and shaping our ideal salesforce


• Assist the implementation of data governance frameworks, policies, standards, and procedures


• Support data cleansing and migration activities for CRM migration - data mapping, cleansing, transformation, reconciliation and validation to ensure accuracy and consistency


• Facilitatewith change management activities towards vast user community for the ongoing projects and initiatives


• Conduct analyses to support data-driven decision-making for customer segmentation or CRM optimization


• Prepare and maintain documentation, user guides, communication content and training materials to support data management processes


• Assist with reporting, KPIs, and dashboards to track data quality and governance progress


• Support and contribute to maintaining and improving customer master data quality, ensuring accuracy, completeness, and consistency across systems throughdata validation and enrichment activities using defined business rules