Internship Master Data Project

Henkel; Düsseldorf; Hybrid; EUR 12,000 - 25,000; Full time

Benefits offered by this job

Diverse national and international成长机会

Hybrid work model

Job summary

Henkel is seeking a Customer Data & CRM Master Data Intern in Düsseldorf to support CRM master data migration and data governance initiatives. You will help ensure data quality and consistency while shaping customer data structures and ownership frameworks.

You’ll contribute to data cleansing, mapping, validation, and reporting, and collaborate with cross-functional teams in a fast-paced, multinational environment.

Qualifications

• Master's student in business, data analytics, IT or related field.
• Experience in multinational companies via internships is a plus.
• Strong interest in customer data management, CRM and governance.
• Excellent English language skills.
• Advanced MS Office skills; familiarity with ERP/CRM data platforms (Power BI, Tableau) is a plus.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support CRM data migration and data transformation projects.
• Assist data governance frameworks, policies and standards implementation.
• Support data cleansing, mapping, transformation, reconciliation and validation for CRM migration.
• Facilitate change management for large user communities.
• Assist reporting, KPIs and dashboards to track data quality and governance progress.
• Prepare and maintain documentation, user guides and training materials.

Skills

Data governance

CRM systems

Excel

Communication

Analytical thinking

Independence

Education

Master's student

Tools

Power BI

Tableau

SharePoint

Job description

About this Position

As a Customer Data & CRM Master Data Intern, you will support different projects in executing key initiatives related to CRM master data migration and customer data transformation projects. You will play a critical role in ensuring data quality, consistency, and governance during the migration process and contribute to enhancing customer data structures and ownership frameworks.

What you´ll do

• Become a team member of the Global Adhesives Sales Excellence team responsible for driving business activities, tools, and processes to support the best execution of the sales strategy and shaping our ideal salesforce
• Assist the implementation of data governance frameworks, policies, standards, and procedures
• Support data cleansing and migration activities for CRM migration - data mapping, cleansing, transformation, reconciliation and validation to ensure accuracy and consistency
• Facilitatewith change management activities towards vast user community for the ongoing projects and initiatives
• Conduct analyses to support data-driven decision-making for customer segmentation or CRM optimization
• Prepare and maintain documentation, user guides, communication content and training materials to support data management processes
• Assist with reporting, KPIs, and dashboards to track data quality and governance progress
• Support and contribute to maintaining and improving customer master data quality, ensuring accuracy, completeness, and consistency across systems throughdata validation and enrichment activities using defined business rules

What makes you a good fit

• (Master) student who has successfully passed first semesters, ideally in business management studies, data analytics, information technologies, and other data related studies
• Practical or international experience in multinational companies, e.g. by former internships or a semester abroad, is advantageous
• Strong interest in customer data management, CRM systems, and data governance; have good understanding of master data management (MDM) concepts and data models
• Excellent English language skills
• Advanced MS Office skills (PowerPoint, Excel, SharePoint, etc); knowledge in ERP, CRM and other data management platforms and tools (e.g., Power BI, Tableau) is a plus
• Excellent communication skills to facilitate collaboration with team members and stakeholders
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively
• Ability to work at high independence, adaptability and eagerness to learn in a fast-paced environment, with a proactive attitude towards new challenges
• Self-motivated, result-oriented and dedicated team-player with a strong sense of accountability and ownership
• Availability as of January 2027 for 6 months

Some perks of joining Henkel

• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Attractive Remuneration
• Flexible working hours and hybrid work model
• Global Experience
• Interns Community

We offer you an attractive salary between €1.050-2.270 gross per month. The exact amount of the remuneration depends on the desired duration, the type of internship (voluntary or mandatory) and existing degrees.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, generations and disabilities. If there are any specific accommodations or adjustments you require for the interview process or your on-site appointment, please inform us, and we'll do our best to accommodate your requests.

Note: The email address you provide during the application process may also be used in later stages (e.g. for contract execution via digital tools). Please ensure that only you have access to this mailbox and that you can securely receive confidential information through it.