Internship/Flexicum in FTTH Waiting Basic Processing and Scheduling

Telekom; Hamburg; Vor Ort; EUR 11.000 - 16.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Mentoring & team spirit

Modern work environment

Attractive compensation & benefits

Zusammenfassung

Deutsche Telekom Technik GmbH in Hamburg offers an internship/flexicum in FTTH waiting, basic processing and scheduling. You will identify delays, support processing of waiting reasons, coordinate appointments, and monitor ongoing tasks while communicating with customers and stakeholders.

The role is suited for students in business administration or related studies, with strong teamwork, communication, initiative, and an organized approach.

Qualifikationen

• Currently studying Business Administration or a comparable course of study, or in a gap year.
• Strong team spirit and ability to cooperate.
• Good written and oral communication skills.
• High initiative and ability to work independently.
• Structured and organized way of working.

Aufgaben

• Identify and analyze delays and waiting reasons in the FTTH process.
• Support clarification and processing of existing waiting reasons.
• Coordinate and arrange appointments as part of the fibre-optic expansion.
• Monitor open processes and ensure prompt processing.
• Communicate with customers as well as internal and external stakeholders.
• Help find solutions to problems and process delays.
• Maintain and update information and processes in relevant systems.
• Contribute to a smooth FTTH expansion process through structured and reliable work.

Kenntnisse

Team spirit

Communication skills

Initiative

Structured work

Excel

PowerPoint

Ausbildung

Business Administration studies

Tools

MS Office

Jobbeschreibung

# Internship/Flexicum in FTTH Waiting Basic Processing and SchedulingHamburgStudent internshipInternshipDeutsche Telekom Technik GmbH## About this job**Internship at Telekom** Do you want to put the theory you have learned into practice and experience and help shape the digital world of tomorrow today? Then you've come to the right place! We can make and copy coffee ourselves; we are looking for interns like you who want to advance the connected world every day with team spirit, a willingness to innovate and perform!**Deutsche Telekom Technik GmbH** The digital society. Not possible without us. Our employees provide them with the best network. With a reliable and secure infrastructure. The basis for tomorrow's innovations. We have the best view of the digital future. For you right from the start.**Your tasks** Whether it's a compulsory or voluntary internship — As an intern/flexicant (m/f/d), you will definitely benefit from attractive remuneration and will support the team with the following responsible tasks from 01.12.2026:* You identify and analyze delays and waiting reasons in the FTTH process* You actively support the clarification and processing of existing waiting reasons* You coordinate and arrange appointments as part of the fibre-optic expansion* You monitor open processes and ensure prompt processing* You communicate with customers as well as internal and external stakeholders* You help find solutions to problems that arise and process delays* You maintain and update relevant information and processes in the relevant systems* You contribute to a smooth FTTH expansion process through a structured and reliable way of working**Your profile** You are studying business administration, a comparable course of study or are in a gap year.You also have the following knowledge and skills:* Strong team spirit and willingness to cooperate* good communication skills (written and oral)* High level of initiative and independent work* Structured and organized way of working**Nice-to-have Skills** * First experience with MS Office applications (especially Excel and PowerPoint)* Analytical thinking**What we offer** * **Valuable practical experience:** Gain initial professional experience in a dynamic environment* **Flexible working hours:** Optimally tailored to your studies so that you can perfectly reconcile both* **Mentoring & team spirit:** Get support from experienced colleagues and become part of a collegial and motivated team* **Modern work environment:** Work in an inspiring and well-equipped environment that promotes creativity* **Attractive compensation & benefits:** We value your work and offer fair compensation as well as other attractive employee benefits* Severely disabled people are given priority if they are equally qualifiedThis position is also available on a part-time basis.Severely disabled people are given priority if they are equally qualified.## Job Benefits############## The next steps after you apply* ### Online application & confirmation Apply via our online application form and upload your CV and cover letter. You will receive an automatic confirmation by email.* ### Formal check Our recruiting team will then check the formal requirements and your student status. If these are met, we will forward your application to the responsible department.* ### (Virtual) interview We usually get to know each other in one or two virtual interviews. You will meet representatives from the department and have the opportunity to ask your questions.* ### Terms & conditions If it’s a match for both sides, we will discuss the details of your internship, including duration, working hours and conditions.* ### Contract & works council Once you accept the offer, our HR service will prepare your contract and send it to you by post. At the same time, the required works council approval process will be initiated.