Internship/Flexicum in FTTH Waiting Basic Processing and Scheduling

Deutsche Telekom AG; Hamburg; Hybrid; EUR 13.000 - 18.000; Teilzeit

Benefits dieser Stelle

Flexible working hours

Mentor program

Practical FTTH experience

Zusammenfassung

Deutsche Telekom Technik GmbH in Hamburg is seeking an intern to support FTTH waiting basic processing and scheduling. You will identify delays, coordinate appointments, and monitor ongoing tasks while communicating with customers and stakeholders.

The role is suitable for economics or business administration students or those in a gap year, with a willingness to learn and contribute to the fibre expansion project.

Qualifikationen

• Currently studying economics or business administration or in a gap year.
• Proficient in MS Office; strong analytical abilities.
• Excellent communication, reliability and teamwork.
• Motivated and eager to learn new topics.

Aufgaben

• Identify delays in FTTH processes and analyze waiting reasons.
• Support clarification and processing of pending issues.
• Coordinate appointments for fibre expansion projects.
• Monitor open processes and ensure timely processing.
• Communicate with customers and internal/external stakeholders.
• Maintain relevant information in systems.

Kenntnisse

Problem-solving

Communication

Teamwork

Motivation

Ausbildung

Economics/Business Administration student

Tools

MS Office

Jobbeschreibung

# Internship/Flexicum in FTTH Waiting Basic Processing and SchedulingHamburgStudent internshipInternshipDeutsche Telekom Technik GmbH## About this job**Internship at Telekom** Do you want to put the theory you have learned into practice and experience and help shape the digital world of tomorrow today? Then you've come to the right place! We can make and copy coffee ourselves; we are looking for interns like you who want to advance the connected world every day with team spirit, a willingness to innovate and perform!**Deutsche Telekom Technik GmbH** The digital society. Not possible without us. Our employees provide them with the best network. With a reliable and secure infrastructure. The basis for tomorrow's innovations. We have the best view of the digital future. For you right from the start.**Your tasks** Whether it's a compulsory or voluntary internship — As an intern/flexicant (m/f/d), you will definitely benefit from attractive remuneration and will support the team with the following responsible tasks from 01.11.2026:* You identify and analyze delays and waiting reasons in the FTTH process* You actively support the clarification and processing of existing waiting reasons* You coordinate and arrange appointments as part of the fibre-optic expansion* You monitor open processes and ensure prompt processing* You communicate with customers as well as internal and external stakeholders* You help find solutions to problems that arise and process delays* You maintain and update relevant information and processes in the relevant systems* You contribute to a smooth FTTH expansion process through a structured and reliable way of working**Your profile** You are studying economics, business administration, a comparable course of study or are in a gap year.You also have the following knowledge and skills:* Safe use of MS Office applications* Excellent problem-solving skills and analytical thinking skills to quickly identify and eliminate process blockages* Excellent communication skills, reliability and ability to work in a team, even in customer contact* High level of motivation and willingness to learn new topics**Nice-to-have Skills** * Basic knowledge of FTTH (fiber to the home)* First experience in order processing* Understanding of operational processes* A structured and careful way of working**What we offer** * An exciting job in a future-oriented technology sector (FTTH)* Flexible working hours that are easy to reconcile with your studies or personal plans* The opportunity to gain valuable practical experience and apply your knowledge directly* Insights into innovative projects and processes* A motivated and collegial team that supports and warmly welcomes you* Individual development and learning opportunities to promote your professional and personal skills* A modern and inspiring work environment* Attractive compensation and other benefitsThis position is also available on a part-time basis.Severely disabled people are given priority if they are equally qualified.## Job Benefits############## The next steps after you apply* ### Online application & confirmation Apply via our online application form and upload your CV and cover letter. You will receive an automatic confirmation by email.* ### Formal check Our recruiting team will then check the formal requirements and your student status. If these are met, we will forward your application to the responsible department.* ### (Virtual) interview We usually get to know each other in one or two virtual interviews. You will meet representatives from the department and have the opportunity to ask your questions.* ### Terms & conditions If it’s a match for both sides, we will discuss the details of your internship, including duration, working hours and conditions.* ### Contract & works council Once you accept the offer, our HR service will prepare your contract and send it to you by post. At the same time, the required works council approval process will be initiated.