Intern Service & Academy - Quality & Process Management (human)

Neura Robotics

Gemeindeverwaltungsverband Metzingen, Riederich

On-site

EUR 11,000 - 18,000

Part time

14 days+

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Job summary

Neura Robotics is offering an internship to document how we work, build our quality management system, and prepare for ISO certification within the Service & Academy team. You will learn end-to-end how a robotics company operates and deliver results that stay in use after your internship.

You will work with process owners across the company, get clear goals, regular feedback, and present results to management.

Qualifications

/ Must-have: Enrolled in a bachelor's or master's program in industrial engineering, business, engineering, quality management or a comparable field.
/ Interest in processes, quality management and structured ways of working.
/ Careful, structured and independent working style with strong attention to detail.
/ Ability to explain topics clearly, in writing and in conversation, and to talk with people from different departments.
/ Good command of MS Office, especially Excel, PowerPoint and Word.
/ Good language skills in German and English.
/ Availability for a minimum of 6 months [adapt: full-time / working student]
/ Nice to have: First knowledge of ISO 9001 or other management system standards
/ Experience with process modelling (e.g. BPMN) or tools such as Visio, Miro or Confluence
/ First experience in a technical or manufacturing environment, ideally robotics or automation
/ Interest in robotics and a hands-on mindset/

Responsibilities

Document processes in a clear, uniform format (process maps, descriptions, roles, inputs and outputs)
Support the setup and maintenance of our quality management system (QMS) and prepare for ISO certification
Support analyses, benchmarks and presentations for service & academy management; prepare data, reports and decision papers

Skills

Interest in processes

Quality management

Structured working style

Attention to detail

Clear written and verbal communication

MS Office

German and English proficiency

Team collaboration

Availability 6 months

Education

Enrolled in bachelor's or master's program in industrial engineering, business, engineering, quality management or comparable field

Tools

Visio

Miro

Confluence

Job description

Documenting how NEURA works

In a fast-growing robotics company, good processes make the difference between improvising and scaling. In this internship you help us document how we work, build up our quality management system (QMS) and prepare for ISO certification. You also support strategic projects that shape how Service & Academy runs.

You work with colleagues from many departments, learn how a company that builds robots operates end to end, and deliver results that stay in use after your internship.

How you work

You are part of the Service & Academy team and report to the Head of Service & Academy. You work closely with process owners across the company and with Quality. You get your own tasks, clear goals and regular feedback, and you present your results to management.

Your mission & challenges

Your responsibilities, in order of priority:

1. Process documentation

Capture existing processes through interviews and workshops with process owners

Document processes in a clear, uniform format (process maps, descriptions, roles, inputs and outputs)

Identify gaps, inconsistencies and improvement potential, and suggest improvements

Keep process documentation current in our documentation system

2. QMS & ISO certification

Support the setup and maintenance of our quality management system

Prepare and maintain QMS documents such as procedures, work instructions, forms and records

Support preparation for ISO certification, e.g. gap analysis against the standard, evidence collection, internal audit preparation and tracking of open actions