Intern Customer Portfolio Management (Mandatory Internship)

StudentJob; Stuttgart; On-site; EUR 11,000 - 20,000; Part time

Benefits offered by this job

Internationale Arbeitsumgebung

Enge Zusammenarbeit über Märkte und Ab

Frühe Verantwortung und eigene Ideenbe

Modernes Büro in Stuttgart

Job summary

Mercedes-Benz Group in Stuttgart-Vaihingen bietet ein Praktikum im Customer Portfolio Management Team. Sie unterstützen internationale Projekte, wirken an Change-Management-Initiativen mit und koordinieren Meetings, Workshops sowie Projektaktivitäten.

Sie erstellen Präsentationen und Kommunikationsmaterialien und arbeiten eng mit Abteilungen wie Marketing, IT und After-Sales zusammen. Das Praktikum ermöglicht frühverantwortliches Arbeiten, Einblicke in CRM, Change-Management und

Qualifications

• Studium im Bereich Betriebswirtschaftslehre, Wirtschaft oder vergleichbarer Studiengang.
• Gute Deutsch- und Englischkenntnisse in Wort und Schrift.
• Idealerweise erste Erfahrungen in Marketing, Vertrieb oder Kundenmanagement.
• Sicherer Umgang mit MS Office und gute Kommunikationsfähigkeiten.
• Analytische Denkweise, strukturierte und proaktive Arbeitsweise.

Responsibilities

• Unterstützung internationaler Projekte im Customer Portfolio Management Team.
• Mitwirkung an Change-Management-Initiativen in globalen Märkten.
• Organisation, Protokollierung von Meetings, Workshops und Projektaktivitäten.
• Erstellung, Strukturierung und Aufbereitung von Präsentationen und Kommunikationsmaterialien.
• Pflege und Weiterentwicklung von Wissensmanagement- und Informationsplattformen (z. B. Confluence).
• Zusammenarbeit mit Stakeholdern aus Bereichen wie Financial Services, After-Sales, IT, Marketing, Vans und Legal.

Skills

Englischkenntnisse

Deutschkenntnisse

Kommunikationsfähigkeiten

Teamarbeit

Education

Betriebswirtschaftslehre / Wirtschaft

Job description

Aufgaben The Customer Portfolio Management Team is part of the Customer Data, CRM & Consent Management department. Our mission is to deliver a high-quality customer experience and thereby strengthen long-term customer loyalty
We place our customers at the center of everything we do. To achieve this, we focus on standardizing processes, supporting the implementation of CRM systems, and driving change management initiatives across our global markets. Working in an international environment, our team collaborates closely across regions and functions to continuously improve customer engagement and business performance
Our office is located in Stuttgart-Vaihingen and follows a modern open office and flexible seating concept that encourages collaboration, knowledge sharing, and personal development
With a positive and supportive team culture, you will have the opportunity to contribute your own ideas, take responsibility from day one, and grow both professionally and personally
These challenges await you:

• Assist in international projects within the Customer Portfolio Management Team
• Support change management initiatives across the department and contribute to successful implementation in global markets
• Coordinate and document meetings, workshops, and project activities while supporting project management processes
• Create, structure, and prepare presentations and communication materials for different stakeholder groups
• Maintain and further develop knowledge management and information-sharing platforms, such as Confluence
• Collaborate with cross-functional stakeholders from areas such as Financial Services, After-Sales, IT, Marketing, Vans, and Legal

What we offer

• A collaborative and international working environment
• Close cooperation with colleagues from different markets and functional areas
• Early responsibility and the opportunity to contribute your own ideas
• Flexible working methods in a modern office environment
• Insight into strategic customer management, CRM, and change management activities within Mercedes-Benz

The activity can begin from March 2027

Qualifikationen

• Studies in the field of Business Administration, Economics or a comparable course of study
• Good knowledge of German and English, both written and spoken
• Ideally initial experience in Marketing, Sales or Customer Management
• Confident handling of MS Office applications
• Strong communication skills and ability to work effectively in an international team
• Analytical way of thinking as well as a structured and proactive way of working
• High level of engagement, flexibility and intercultural competence

Please note that your internship at this location must be mandatory

Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees ([e-mail]) will gladly support you in the application process.

Stunden: 32 - 40

Anstellungsart: praktikum

Art des Stellenangebotes: Intern

Über den Arbeitgeber

Mercedes-Benz Group

Fähigkeiten

• Es ist kein Abschluss erforderlich
• Du beherrscht Englisch

Was wir bieten

Vertrag: praktikum