Inside Sales Representative IP & E

Arrow Electronics; Bietigheim-Bissingen; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working / home office

Capital-forming benefits

Company pension plan contribution

Job summary

Arrow Components, part of Arrow Electronics, seeks an Inside Sales Representative IP&E for automotive customers in Germany. You will own end-to-end processes from order management to forecast handling and coordinate with cross-functional teams across time zones.

You will drive improvements in lead times, data quality, and issue resolution with a strong focus on documentation, accuracy, and customer satisfaction. Fluent English and German are required, along with MS Office proficiency.

Qualifications

• Proven experience in Inside Sales, Customer Service, or Sales Operations.
• Strong understanding of end-to-end processes and supply chain dynamics.
• Excellent communication and stakeholder management skills in a global environment.

Responsibilities

• Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution
• Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
• Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
• Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships

Skills

Inside Sales

Customer Service

Sales Operations

Data accuracy

MS Office

Communication skills

English

German

Fluent in English

Fluent in German

Education

Completed commercial or technical training/degree

Tools

CRM systems

Job description

Job Description

Position

Inside Sales Representative IP & E

Arrow Components is part of Arrow Electronics, a global Fortune 500 company with over 22,000 employees worldwide. We distribute, customize, and deliver electronic components to customers across the globe.

Our Internal Sales Representative Automotive IP&E (m/f/d) team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end – from order management and logistics to forecast handling and continuous process optimization – while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more.

Your Responsibilities

• Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution
• Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting
• Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution
• Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships

Your Profile

• Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry
• Strong understanding of end-to-end processes and supply chain dynamics
• High level of customer orientation, ownership, and accountability
• Excellent communication and stakeholder management skills in a global environment
• Ability to work under pressure and manage complex, fast-paced business scenarios
• Analytical mindset with a focus on data accuracy and performance transparency
• Completed commercial or technical training/degree
• Good MS Office skills
• Fluent in English and German

What We Offer

• Flexible working hours
• Hybrid working / home office
• Capital-forming benefits
• Company pension plan contribution

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

Location

DE-Neu Isenburg, Germany (Frankfurter St)

Time Type

Full time

Job Category

Sales