Inside Sales Representative

ICAPE Group; München; Híbrido; EUR 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Challenging projects

Great promotional opportunities

Descripción de la vacante

A leading company in the Printed Circuits Boards sector is seeking an Inside Sales Representative to enhance their sales team in Munich. The role involves processing sales offers, managing customer orders, and maintaining relationships in a dynamic environment. This position offers opportunities for professional growth and the chance to work in an international context, contributing to the company's success.

Formación

• At least 3 years' experience in a technical field or distribution segment.
• Fluent in English with experience in an international environment.

Responsabilidades

• Processing requests for quotations and preparing sales offers.
• Managing customer orders fulfillment daily.
• Building and maintaining excellent customer relationships.

Conocimientos

Customer Relations

Sales Skills

Problem Solving

Communication

Herramientas

SAP

Descripción del empleo

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To strengthen our teams, we are looking for an Inside Sales (F/M/D) for our business activity, to work at our headquarters in Munich, Bavaria, Germany

You will be a key contributor to the success of our sales team and customer satisfaction.

RESPONSIBILITIES

As part of a sales team, reporting to the Sales Manager, you will be responsible for:

• Processing requests for quotations and preparing sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers to build pipeline and close sales.
• Processing orders in our SAP system and following them up.
• Managing customer orders fulfillment daily to maximize customer satisfaction.
• Achieving defined KPIs with expected commercial performance.
• Coordinating between customers, suppliers, forwarders, sales, and support teams in an international context.
• Building and maintaining excellent customer relationships within a defined portfolio.
• Creating and maintaining favorable conditions for business development.
• Updating CRM system for customer information and prospecting support.
• Occasional business trips to visit customers or attend related events.
• Contributing to department and organizational goals by taking ownership of new and different requests.
• Exploring opportunities to add value to job accomplishments.

QUALIFICATIONS

• At least 3 years' experience in a technical field or distribution segment.
• Fluent in English (oral and written), with experience working in an international environment.
• Knowledge of ERP SAP is a plus.
• Excellent listening skills, empathetic towards customers and colleagues.
• Strong personal and sales skills.
• Interest in technical aspects.
• Ability to work autonomously and in a small team.
• Capability to handle cross-functional and international relations in a multicultural company.
• Reactive with problem-solving skills.
• Proactive, determined, perseverant, with good interpersonal skills and team spirit.
• Ability to manage multiple projects and priorities.
• Enjoys communication and customer relations.

What ICAPE GROUP can offer:

• Challenging projects within a dynamic, collaborative team.
• Great promotional opportunities, with encouragement for internal promotion.

SALARY

• Based on profile and experience; demonstrate your capabilities!

POSITION

• Permanent, full-time contract.
• Open to disabled workers.

LOCATION

• Partial remote work possible.

About ICAPE Group:

ICAPE Group is a well-established, growing international company specializing in services and technology. We are the European leader in Printed Circuits Boards and custom-made electro-mechanical parts, trusted by over 3650 customers in more than 60 countries. Headquartered in Paris, France, with 34 subsidiaries across Europe, Asia, North and South America, and over 650 skilled employees.