Infor ERP Specialist (m/f/d)

Otis SE; Berlin; On-site; EUR 70,000 - 90,000; Full time

Job summary

Otis SE is seeking an ERP Specialist to implement, support and optimize Baan/Infor LN ERP systems at our Berlin HQ. You will collaborate with finance, project, service and manufacturing teams to translate needs into effective ERP solutions.

You should have at least 5 years of hands-on experience with Baan4/Baan5 or Infor LN, strong SQL skills, and excellent analytical and communication abilities in an international environment. Fluent English; German is a plus.

Qualifications

• Bachelor’s degree in information technology, business administration, or a related field preferred.
• Minimum 5 years of experience implementing, maintaining, and supporting Baan4, Baan5 or Infor LN.
• Strong understanding of business processes in Finance, Projects, Service or Manufacturing.
• DB know-how including SQL.

Responsibilities

• Implementation & configuration of ERP systems, including data migration and go-live support.
• Provide end-user support and diagnose ERP issues; perform regular maintenance.
• Analyze business processes and translate requirements into ERP solutions.
• Manage system integrations and ensure data integrity across apps.
• Ensure ERP compliance with regulations and security policies.
• Assist in managing small to medium ERP projects.

Skills

Baan4

Baan5

Infor LN

SQL

Business processes

Education

Bachelor's degree

Tools

pVRC

Baan programming

ERP integrations

Job description

Job Details

Date Posted: 2026-10-09 Country: Germany Location: Unternehmenszentrale (HQ), Berlin, Germany

Role Overview

Implement, support and optimize Otis Baan/Infor ERP systems. This role requires a deep understanding of business processes and how the ERP system can be leveraged to improve efficiency. The ERP Specialist will work closely with various departments to understand their needs and translate them into effective solutions. The candidate will join the Baan/Infor EMEA team.

Typical Day

• Implementation & Configuration. Participate in ERP implementations, including requirements gathering, system configuration, data migration, user training, and go-live support.
• Support. Provide ongoing support to end-users, troubleshooting issues, and resolving problems related to the ERP system. Perform regular system maintenance tasks and identify areas for optimization.
• Business Process Analysis. Identify opportunities for improvement through the use of the ERP system. Work with different departments to understand their requirements and translate them into effective solutions within the ERP system.
• System Integrations. Manage integrations between the ERP system and other applications. Ensure data integrity and seamless data flow between systems.
• Compliance & Security. Ensure the ERP system complies with relevant Otis regulations and security policies.
• Project Management. May be involved in managing small to medium-sized projects related to the ERP system.

What You Will Need to be Successful

• Bachelor’s degree in information technology, Business Administration, or a related field preferred.
• Proven experience of minimum 5 years, in implementing, maintaining, and supporting Baan4, Baan5 or Infor LN.
• Strong understanding of business processes preferably in Finance or Project, Service, Manufacturing.
• DB know-how including SQL.
• Baan programming know-how, at least able to read programs.
• In addition, Exchange schemes and Tools, including pVRC understanding.
• Fluent English. German is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical users, in an international environment.
• Experience in project management is a plus.

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail]. We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.