IBM Inside Sales (m/w/d)

Arrow Enterprise Computing Solutions; München; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work

Pension plan

30 days leave

Wellpass fitness

Bike leasing

Employee discounts

Health services

Flat hierarchies

Performance bonus

Job summary

Arrow Enterprise Computing Solutions in Munich seeks an IBM Inside Sales professional to manage partner relationships and drive IT solutions sales. You will collaborate with Business Development, KAM and Finance to support partners and deliver tailored proposals.

You will negotiate pricing, prepare quotations, and maintain accurate CRM data while working in a hybrid, performance-driven environment in Germany.

Qualifications

• Completed commercial/business education or comparable qualification.
• At least 3 years in Inside Sales, IT sector preferred.
• Proven track record in sales and client relationships.
• Excellent communication and negotiation skills.
• Strong IT product understanding.
• Self-motivated, results-oriented team player.
• Experience with CRM systems (Salesforce or MS Dynamics).
• Fluent German and professional English.

Responsibilities

• Manage and grow partner relationships within your territory via phone and email.
• Drive sales and deliver IT products and solutions to partners and resellers.
• Collaborate with vendor account management teams for partner support.
• Prepare quotations and complex proposals when required.
• Coordinate with KAM, Business Development, Finance and Procurement for support.
• Conduct pricing negotiations with Key Account Management.
• Maintain CRM with accurate customer data.

Skills

Inside Sales experience

Sales relationship building

German/English communication

Education

Commercial/business education or equivalent

Tools

Sales CRM (Salesforce)

MS Dynamics

Job description

Position: IBM Inside Sales (m\/w\/d)

Job Description:

Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

About the role

Join us as IBM Inside Sales and become the trusted point of contact for our reseller network. Supported by our Business Development, Technical Consulting, and Key Account Management teams, you will drive sales and deliver IT solutions that empower our partners. Our customers value your reliability, commitment, and customer-focused approach.

What you will be doing at Arrow

• Manage, develop, and grow partner relationships within your own territory or account base through proactive outreach and regular needs analysis via phone and email.
• Drive sales and ensure the seamless delivery of IT products and solutions to partners and resellers within a defined vendor portfolio.
• Collaborate regularly with vendor account management teams to ensure optimal support for partners in project-based business.
• Prepare and follow up on quotations, including complex proposals when required.
• Work closely with internal departments such as Key Account Management, Business Development, Finance, and Procurement to provide partners with professional and effective support.
• Conduct pricing negotiations for projects in coordination with Key Account Management.
• Maintain project information in the CRM system and ensure customer data is accurate and up to date.

What are we looking for

• Completed commercial/business education or a comparable qualification.
• At least 3 years of experience in Inside Sales, ideally within the IT sector or a related industry.
• Proven track record in sales and customer relationship development.
• Excellent communication and negotiation skills, with a passion for sales.
• Strong interest in and understanding of IT products and solutions.
• Self-motivated, results-oriented, and a strong team player.
• Experience working with CRM systems and sales tools, such as Salesforce or Microsoft Dynamics, is an advantage.
• Fluent German and professional English language skills.
• Strong collaborative and interpersonal skills.

What is in it for You?

• Flexible working hours
• Hybrid working model / Home Office options
• Capital-forming benefits
• Employer contribution to company pension plan
• 30 days of annual leave
• Subsidized corporate fitness program (Wellpass)
• Bike leasing program
• Employee discount and benefit programs
• Occupational health services
• Open and collaborative company culture
• Modern and dynamic work environment
• Secure and trusting employment relationship
• Supportive team with flat hierarchies and short communication channels
• Attractive performance-based compensation package (base salary plus bonus)

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

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Location: DE-Munich, Germany (Elsenheimerstraße)

Time Type: Full time

Job Category: Sales