HR Generalist

GCS; München; Hybrid; EUR 60.000 - 78.000; Vollzeit

Zusammenfassung

GCS in Munich is seeking an HR Generalist to join the Employee Experience/HR Operations team. You will be a key contact for employees and managers across EMEA, guiding them through the full lifecycle and ensuring a smooth, high-quality employee experience.

This role emphasizes collaboration, data privacy, and HR system workflows (Workday, ServiceNow). A hybrid work model in Munich is offered with regional projects and cross-border collaboration.

Qualifikationen

• Experience as HR Generalist, HR Operations, Employee Experience or similar roles.
• Strong problem-solving and customer-service skills.
• Structured, process-oriented approach with multi-case management.
• Discretion and attention to detail in handling confidential data.
• Ability to collaborate across international and virtual teams.
• Fluent/professional German and English.
• Experience with HR systems like Workday or ServiceNow is desirable.

Aufgaben

• Act as first point of contact for HR/Employee Experience queries.
• Manage employee cases from inquiry to resolution using Workday and ServiceNow.
• Support HR policies, processes, benefits, compensation and data queries.
• Support voluntary separation processes and coach managers through exits.
• Contribute to regional and local HR projects and initiatives.
• Identify root causes and provide practical, solution-focused support.
• Work within SLAs while maintaining high employee satisfaction.

Kenntnisse

HR Generalist

HR Operations

Employee Experience

Workday

ServiceNow

German

English

Tools

Workday

ServiceNow

Jobbeschreibung

Ready to make an impact on the employee experience?

We’re looking for an HR Generalist to join the Employee Experience/HR Operations team of a globally recognized technology company that is transforming how businesses and people create, communicate and connect through digital experiences.

What will you do?

As an HR Generalist, you’ll be a key point of contact for employees and managers across EMEA, helping them navigate the full employee lifecycle and ensuring a smooth, high-quality employee experience.

You’ll be responsible for:

• Acting as a first point of contact for HR/Employee Experience queries
• Managing employee cases from initial inquiry through resolution using tools such as ServiceNow and Workday
• Supporting HR policies, processes, benefits, compensation and employee data queries
• Supporting voluntary separation processes and coaching managers through exit-related activities
• Contributing to regional and local HR projects and initiatives
• Identifying root causes, anticipating issues and providing practical, solution-focused support
• Working within SLAs while maintaining a strong focus on employee satisfaction and service quality

What are we looking for?

We’d love to hear from HR professionals who bring:

• Previous experience in HR Generalist, HR Operations, Employee Experience, HR Shared Services or similar roles
• Strong problem-solving and customer-service skills
• A structured, process-oriented approach and ability to manage multiple cases effectively
• Strong judgment, confidentiality and attention to detail
• The ability to work independently while collaborating across international and virtual teams
• Fluent/professional German and English
• Experience with Workday, ServiceNow or similar HR systems is highly desirable
• Shared Services experience is a strong plus

Why consider this opportunity?

• Work in a global, fast-paced technology environment
• Make a direct impact on the employee experience across EMEA
• Gain exposure to regional HR projects and processes
• Enjoy a hybrid working model in Munich
• Join an environment where innovation, collaboration and employee experience are at the heart of the culture

Interested?

If you’re an HR professional who enjoys solving problems, supporting people and improving HR processes, I’d love to hear from you!