Housekeeper Assistant (m/f/d)

Hotel Böttcherhof; Hamburg; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Above-average pay

Internal advancement opportunities

Free work clothes

Subsidy for public transport pass

Company bike leasing

Meals in staff canteen

Annual employee events

Best Western training program

Discounted overnight stays

Job summary

A leading hospitality establishment in Hamburg is seeking an Assistant Housekeeper to maintain high standards of cleanliness and support the Head Housekeeper. You'll ensure guest comfort and collaborate with various departments to sustain hotel operations. Ideal candidates will have completed vocational training and possess relevant housekeeping experience. The position offers competitive pay, a friendly work environment, and opportunities for internal advancement.

Qualifications

• Professional experience in housekeeping at a comparable hotel.
• Ability to work independently and as part of a team.
• Strong organizational and administrative skills.

Responsibilities

• Support the Head Housekeeper with organizational tasks.
• Oversee room cleaning and public areas.
• Coordinate with cleaning company and handle guest inquiries.
• Be the point of contact for staff and guests regarding cleanliness and order.
• Deputize for Head/Deputy Head Housekeeper when absent.
• Collaborate with Front Office and Maintenance for smooth hotel operations.

Skills

Fluent German

Service-oriented

Detail-oriented

Flexible

Education

Completed vocational training as a domestic manager or hotel specialist

Job description

Work in an upscale environment that focuses on hospitality.

Reinforcement in the housekeeping department

Do you have an eye for detail, keep standards in mind, and ensure that guests feel comfortable from the moment they arrive? Then you're a perfect fit for us. As an Assistant Housekeeper, you'll support our Head Housekeeper with all organizational and administrative tasks. You'll oversee room cleaning, event spaces, and public areas, check the minibars, and ensure the hotel maintains an excellent standard. In addition, you'll coordinate with our external cleaning company, be the point of contact for staff and guests regarding cleanliness and order, and handle cleaning and extra tasks (e.g., curtain and carpet care). When the Head Housekeeper or Deputy Head Housekeeper is absent, you'll deputize for them and work closely with other departments such as Front Office and Maintenance to ensure smooth hotel operations.

What you bring with you

Completed vocational training as a domestic manager or hotel specialist (m/f/d), as well as professional experience in housekeeping (m/f/d) at a comparable hotel. You speak fluent German, are service-oriented, independent, and flexible.

We offer you this

• No split shifts, friendly work environment, short decision-making processes
• Interesting and varied work in a dedicated team
• Above-average pay, internal advancement opportunities
• Free work clothes including cleaning
• Subsidy for the HVV Deutschlandticket (public transport pass), free employee parking
• Company bike leasing after 6 months (in cooperation with dein-jobbike.de)
• Meals in our staff canteen (water, coffee, tea, fruit – billed according to the standard value of benefits)
• Annual employee events, Best Western training program
• Discounted overnight stays at Best Western Hotels & Personights

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