Hotel Customer Service Agent NF-02

US United States Army Installation Management Command; Stuttgart; Vor Ort; EUR 32.000 - 48.000; Vollzeit

Zusammenfassung

USAG Stuttgart lodging positions are seeking an adaptable administrative professional. You will deliver front-desk guest services, assist visitors, and help with daily administrative duties to support the lodging operations in Stuttgart, Germany.

Strong English communication, diplomacy, and proficiency with Outlook, SharePoint, Word, PowerPoint, and Excel are essential to succeed in this role. This on-site position requires a customer-focused mindset and teamwork.

Qualifikationen

• Must have demonstrated customer service and diplomatic interaction skills in hospitality settings.
• Must communicate clearly in English, both verbally and in writing.
• Experience using common office software (Outlook, SharePoint, Word, PowerPoint, Excel) is required.

Aufgaben

• Provide frontline guest services and assist visitors at USAG Stuttgart lodging facilities.
• Support daily administrative tasks, reporting, and routine guest communications.

Kenntnisse

Customer service

Diplomacy

English communication

Office software proficiency

Tools

Microsoft Outlook

SharePoint

Word

PowerPoint

Excel

Jobbeschreibung

This position is located at USAG Stuttgart, Stuttgart Lodging, Panzer and Kelley Hotels, Stuttgart, Germany.

This announcement will have a first cut-off date of 14-AUG-2026. Additional referral lists may be issued as vacancies are needed.

Incentives and Bonuses

• Incentives will not be paid.

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

• Possess demonstrated knowledge, skills, and abilities that indicate the capability to work independently, and perform the duties summarized above with minimal to no supervision.
• Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry.
• Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner. Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change.
• Ability to use office automated equipment in the performance of the required duties.
• Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel.

Claimed experience must be verifiable through your resume. Assumptions will not be made.