Host & Server

KERB Food Ltd; Berlin; Vor Ort; EUR 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Exclusive food hall discounts

Employee assistance program

Energetic workplace

Zusammenfassung

KERB Berlin is seeking a Host & Server to create outstanding guest experiences and support front- and back-of-house operations in a Berlin venue.

You will handle guest service, cleanliness, and safety while ensuring smooth opening and closing routines and effective team communication in English and German (B1+).

Qualifikationen

• Bilingual ability required: German and English (minimum B1).
• Ability to adapt quickly in a busy hospitality setting.
• Commitment to delivering exceptional guest service.

Aufgaben

• Guest Service: provide outstanding service, assist guests, stay informed about traders and offers.
• Operations & Cleanliness: keep tables clean, maintain stations, manage waste per sustainability goals.
• Opening & Maintenance: assist with opening/closing, outdoor area, complete cleaning checklists.
• Health & Safety: follow health and safety standards, report issues, help resolve them.
• Communication: clear, efficient communication with traders, colleagues and management.
• Events & Reservations: assist with private reservations and events; back-of-house support.

Kenntnisse

German & English (B1+)

Customer Service

Flexibility

Hands-On Mindset

Jobbeschreibung

Host & Server

Department: Venue Team

Employment Type: Permanent - Full Time

Location: Berlin, Germany

Reporting To: Dean Pugh

Compensation: €14.00 / hour

Description

As a Host & Server (m/f/d) at KERB Berlin, you play a key role in creating an outstanding guest experience. Under the guidance of the managers and together with your floor supervisor, you ensure excellent customer service while also taking care of cleanliness, safety, and adherence to operational standards in both the front and back of house. This position is perfect for you if you're passionate about creating a welcoming atmosphere and keeping things running smoothly every day.

What you'll be doing

• Guest Service: Make sure to provide outstanding service, support our guests, and always stay up to date with our traders, their offers, and special features.


• Operations & Cleanliness: Keep tables clean and tidy, maintain cleaning stations, and dispose of waste and recycling materials in line with our sustainability goals.


• Opening & Maintenance: Help with opening and closing the location, including the outdoor area, and make sure all daily and weekly cleaning checklists are properly completed.


• Health & Safety: Make sure our health and safety standards are followed, report issues, and actively help solve them.


• Communication: Communicate clearly and efficiently with traders, colleagues, and management - both in person and over the radio.


• Events & Reservations: Help with the preparation and execution of private reservations and events. Back-of-House Support: Assist the team in keeping work areas clean, organized, and ready to go.

What you'll bring to KERB

• Flexibility & Problem-Solving Skills: Ability to act flexibly, think along, and proactively solve problems in a busy, dynamic environment.


• Customer Service: Passion for outstanding hospitality and unforgettable guest experiences - in both German and English (at least B1 level).


• Hands-On Mentality: Willingness to pitch in in other areas of the operation when needed.


• Bonus: Experience in the hospitality industry, in bars, pubs, or venue management is a plus!

What you'll get by joining KERB

• People-First Culture: A supportive team, regular feedback sessions, and plenty of development opportunities.


• Be There from the Start: You can help shape structures and processes from the ground up. Energetic Workplace: A lively food hall full of creativity and enthusiasm.


• Extras & Discounts: Exclusive food hall discounts and an employee assistance program.

• Diversity & Inclusion: At KERB, we celebrate diversity! Regardless of abilities, gender, ethnic background, faith, or sexual orientation - everyone is welcome and supported in their development. If you have any special requirements during the application process, please feel free to let us know in your application.