Host & Server

KERB; Berlin; Vor Ort; EUR 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

People-First Culture

Be There from the Start

Employee discounts

Zusammenfassung

KERB Berlin is seeking a Host & Server (m/f/d) to deliver outstanding guest experiences at our Berlin location. Under the guidance of the managers, you will ensure excellent customer service, maintain cleanliness, safety, and adherence to operational standards in front and back of house.

Responsibilities include guest service, keeping tables clean, opening/closing the location, health and safety, coordinating with traders, and assisting with private reservations and events.

Qualifikationen

• German language proficiency at least B1 level
• English language proficiency at least B1 level
• Hospitality experience is a plus

Aufgaben

• Provide outstanding guest service and assist traders and guests
• Maintain cleanliness and safety; manage front and back of house operations
• Assist with opening/closing, cleaning checklists, and waste disposal
• Ensure health and safety standards are followed and report issues
• Communicate clearly with traders, colleagues, and management
• Support events, private reservations, and back-of-house tasks

Kenntnisse

German language

English language

Jobbeschreibung

DescriptionAs a

Department: Venue Team

Location: Berlin, Germany

Compensation: €14.00 / hour

As a Host & Server (m/f/d) at KERB Berlin, you play a key role in creating an outstanding guest experience. Under the guidance of the managers and together with your floor supervisor, you ensure excellent customer service while also taking care of cleanliness, safety, and adherence to operational standards in both the front and back of house. This position is perfect for you if you're passionate about creating a welcoming atmosphere and keeping things running smoothly every day.

What you'll be doing

• Guest Service: Make sure to provide outstanding service, support our guests, and always stay up to date with our traders, their offers, and special features.
• Operations & Cleanliness: Keep tables clean and tidy, maintain cleaning stations, and dispose of waste and recycling materials in line with our sustainability goals.
• Opening & Maintenance: Help with opening and closing the location, including the outdoor area, and make sure all daily and weekly cleaning checklists are properly completed.
• Health & Safety: Make sure our health and safety standards are followed, report issues, and actively help solve them.
• Communication: Communicate clearly and efficiently with traders, colleagues, and management – both in person and over the radio.
• Events & Reservations: Help with the preparation and execution of private reservations and events. Back-of-House Support: Assist the team in keeping work areas clean, organized, and ready to go.

What you'll bring to KERB

• Flexibility & Problem-Solving Skills: Ability to act flexibly, think along, and proactively solve problems in a busy, dynamic environment.
• Customer Service: Passion for outstanding hospitality and unforgettable guest experiences – in both German and English (at least B1 level).
• Hands-On Mentality: Willingness to pitch in in other areas of the operation when needed.
• Bonus: Experience in the hospitality industry, in bars, pubs, or venue management is a plus!

What you'll get by joining KERB

• People-First Culture: A supportive team, regular feedback sessions, and plenty of development opportunities.
• Be There from the Start: You can help shape structures and processes from the ground up. Energetic Workplace: A lively food hall full of creativity and enthusiasm.
• Extras & Discounts: Exclusive food hall discounts and an employee assistance program.

• Diversity & Inclusion: At KERB, we celebrate diversity! Regardless of abilities, gender, ethnic background, faith, or sexual orientation – everyone is welcome and supported in their development. If you have any special requirements during the application process, please feel free to let us know in your application.