Host (m/f/d) Front Office

Althoff Hotels; Berlin; Hybrid; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Job ticket

Employee rates

Referral bonus

Birthday & anniversary recognition

URBAN Sports Club subsidy

Team events

Job summary

Althoff Hotels is seeking a Front Office host (m/f/d) at URBAN LOFT Berlin. You welcome guests from arrival to departure, ensuring a memorable stay and assisting with insider tips. You work closely with the team at reception, breakfast, and events.

You bring hospitality experience or an apprenticeship, and you communicate confidently in German and English. A dynamic team, frequent learning opportunities, and competitive benefits await.

Qualifications

• Apprenticeship or studies in hospitality or related field.
• Strong front desk and guest interaction experience.
• Proficient in German and English, both spoken and written.

Responsibilities

• Greet guests and manage check-in/check-out atURBAN LOFT Berlin.
• Provide local knowledge and upsell room categories and services.
• Maintain brand standards and support events and breakfast service.

Skills

Reception

Guest service

German language

English language

Education

Hospitality apprenticeship or degree

Job description

# Host (m/f/d) Front OfficeURBAN LOFT Berlin, Berlin (DE)Permanent employment | Full time, Part time | Front Office | ab sofort**Your Passion:*** From arrival to departure - you ensure happy guests and inspire with cool insider tips* You listen carefully and watch closely so that every guest sleeps in the right bed and gets the right meal* You are an absolute team player and provide support wherever it is needed. Be it at the reception, at breakfast or at events* With your charming sales talent, everyone likes to check into a higher room category or order another digestif* You always have an eye on our processes and standards and develop them further with your ideas**Your Personality:*** With your uncomplicated, cheerful and guest-oriented manner you will offer our guests a unique and unforgettable stay* You always keep a cool head, no matter if the phone is ringing in your ears, the lobby is full or the coffee machine is on strike* You have the desire to develop yourself every day and learn new things* You have completed an apprenticeship/study in the hospitality industry or have already gained some experience in the hospitality industry or at the reception desk* You have good German and English skills**Employee Benefits*** Appreciative corporate culture, personal development and encouragement of employees* Comprehensive training and development program with over 100 different training modules* Attractive working time options, individually tailored to your personal needs* Job ticket* Appealing employee rates and family & friends rates* Referral bonus for newly recruited employees* Individual acknowledgement of birthdays and anniversaries* Cross training, task forces and team events* Participation in the Corporate Benefits program* Job bike: Get to work in an environmentally friendly way.* Subsidy for the URBAN SPORTS Club: Stay fit and active.* Attractive bonus programme per quarter for the entire TEAM - measured by guest satisfaction.**About the hotel**URBAN LOFT GOES BERLIN IM NEUEN QUARTIER HEIDESTRASSE. WIR SIND MEHR ALS EIN HOTEL. WIR SIND TREFFPUNKT DER KULTUREN. LOKAL. KREATIV. WELTOFFEN. Freut Euch auf 180 Zimmer ab 16qm, Open Space, Co-Working Area, Pop Up Store, Gym, URBAN Food Konzept, Aussenterrasse im ruhigen Innenhof, Tiefgaragenstellplätze und vieles mehr! Das URBAN LOFT Berlin liegt im brandneuen Quartier Heidestraße, einem komplett neuen Stadtquartier nördlich des Berliner Hauptbahnhofs. Klimafreundlich und nachhaltig, grün und großzügig. Urban Loft ist die neue Lifestyle und Design Marke der Althoff Gruppe. Wir sind kein Hotel - wir sind ein bewohnbares Erlebnis. Wir sind Pop-Up-Shop, Bar und Galerie. Unser Gäste und wir - das ist EINE Community. Wir sind flexibel und helfen auch mal kurz in anderen Bereichen aus. Wir haben Freude am Kontakt mit den unterschiedlichsten Menschen von überall her. Offen und kreativ sind wir Community Manager. Spaß und hohe Standards schließen sich bei uns nicht aus. Wir freuen uns auf Dich!**Then apply now!**We look forward to receiving your documents.URBAN LOFT BerlinHeidestraße10557 Berlin (DE)Show hotel on Google MapsContact person### Alissa [e-mail] Job#### About the companyWorking at Althoff - that means being a proud part of an excellent and dedicated team. It means to be able to apply your personality and individual skills. It means being encouraged, supported and appreciated.Althoff Hotels stands for highest quality and professionalism. A claim that is filled with life by each and every one of our employees, day after day. We invest a significant amount in this: in extensive further training opportunities and the cultivation of a working environment that leaves room for creativity and individuality, and that is shaped by openness and trust.Working at Althoff - that means being a proud part of a success story. With us, the best of different worlds come together: the reputation and diversity of an international hotel and the security of an owner-managed company. A living tradition and a high degree of freedom to develop and grow in our house.