Head of IT Infrastructure

MAM Gruppe; Mannheim; Hybrid; EUR 120.000 - 190.000; Vollzeit

Zusammenfassung

MAM Gruppe is seeking a seasoned leader to head global infrastructure operations. You will own the stability, security and cost‑effectiveness of infrastructure operations worldwide and shape the platform's next direction.

You will build and develop a global infrastructure organization, set and improve SLAs and KPIs, and create a scalable hybrid operating model. You will manage external providers and partner with information security as the platform scales.

Qualifikationen

• Several years of leadership experience in IT infrastructure or IT operations.
• Experience managing managers or other leaders.
• Experience operating hybrid IT environments (on‑premise and cloud).
• Strong knowledge of cloud platforms such as Azure or AWS.
• Excellent knowledge of Microsoft 365 (Collaboration, Endpoint, IAM).
• Experience implementing and operating SASE solutions.
• Fluent English and German.

Aufgaben

• Own the stability, security and cost‑effectiveness of infrastructure operations worldwide, and shape the platform's next direction.
• Lead and develop a global infrastructure organisation, both professionally and disciplinarily.
• Set and continuously improve SLAs and KPIs across a global IT environment.
• Build clear ownership and accountability into a scalable, hybrid operating model.
• Manage external service providers in close coordination with the internal sourcing team.
• Partner closely with information security to keep the platform compliant as it scales.

Kenntnisse

Leadership experience

People management

Hybrid IT environments

Cloud platforms (Azure/AWS)

Microsoft 365

SASE

English

German

Jobbeschreibung

This is a global hybrid infrastructure platform still taking shape, not one running in steady‑state. The mandate is to simplify, standardise and automate operations spanning multiple regions, with real budget and authority behind it.

You'd lead a sizeable global team across cloud, data centre, network, workplace and identity services, and shape the operating model itself, including how nearshore and offshore capacity fits in. It's a role with genuine scope to influence direction, not just maintain what's there.

The role:

• Own the stability, security and cost‑effectiveness of infrastructure operations worldwide, along with the strategic direction of where the platform goes next.
• Lead and develop a global infrastructure organisation, both professionally and disciplinarily.
• Set and continuously improve SLAs and KPIs across a global IT environment.
• Build clear ownership and accountability into a scalable, hybrid operating model.
• Manage external service providers in close coordination with the internal sourcing team.
• Partner closely with information security to keep the platform compliant as it scales.

What you'll need:

• Several years of leadership experience in IT infrastructure or IT operations, ideally in a comparable role.
• Several years of experience managing managers or other leaders.
• Solid experience operating hybrid IT environments spanning on‑premise and cloud.
• Strong knowledge of cloud platforms such as Azure or AWS.
• Excellent knowledge of Microsoft 365, including Collaboration, Endpoint, and Identity & Access Management.
• Experience implementing and operating SASE solutions.
• Fluent English and German.

How to apply:

Interested? Get in touch with the MAM Gruppe team for a confidential conversation about this role.