Head of Business Operations / Senior Business Operations Manager - all genders welcome

Vice Sporting Goods GmbH; München; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Remote work options

Annual training budget

EU two weeks workspace

EGYM Wellpass

Foodji meals

Corporate pension plan

Golf simulator & putting green

Rooftop Afterwork bar

Job summary

Vice Sporting Goods GmbH in Munich seeks a Head of Business Operations or Senior Business Operations Manager to translate revenue targets into an operational plan and align five teams around it. You will serve as the central interface for planning, timing, and alignment in revenue and marketing, with autonomy and strategic impact.

The role emphasizes strong German/English communication, cross-functional leadership, and hands-on orchestration of complex campaigns and channels.

Qualifications

• Several years of professional experience in business operations, consulting, chief of staff, commercial, or program management.
• Fluency in German and English required

Responsibilities

• Break down monthly and quarterly D2C targets into weekly and daily targets with references to products and campaigns.
• Develop target proposals for C-level executives for final approval.
• Maintain product and promotional calendar with deadlines and processes.
• Coordinate lead times across five teams (E-commerce & UX, CRM, Performance Marketing, Brand & Marketing, Tech) and resolve deviations early.
• Lead the weekly trading review.
• Analyze problems and develop cross-team solutions.
• Support expansion to additional sales channels (Green Grass, Specialty Retail, Amazon).
• Make independent decisions on promotional calendars, discounts and team prioritization; budget, pricing and P&L remain with C-level.

Skills

Commercial acumen

German & English

Cross-functional leadership

Strategic planning

Communication skills

Job description

About the Job

Join us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolutionizing the golf industry one swing at a time. Our international team, based in Munich, is seeking a motivatedHead of Business Operations or Senior Business Operations Managerto become part of our company in a dynamic and innovative environment.In this role, you help translate our revenue targets into an operational plan and bring five independent teams together along this plan. You are the central interface for planning, timing, and alignment in the revenue and marketing area, holding everything together.Ready to embrace your Vice?

Your Fairway

• Break down monthly and quarterly D2C targets into weekly and daily targets with specific references to products and promotional campaigns


• Develop target proposals for C-level executives, who will approve the final plan


• Maintain the product and promotional calendar, taking processes and deadlines into account


• Ensuring lead times across five teams (E-commerce & UX, CRM, Performance Marketing, Brand & Marketing, Tech) and identifying and resolving deviations early on


• Leading the weekly trading review


• Analyzing problems and developing solutions together with the teams


• Supporting the expansion of planning to additional sales channels (Green Grass, Specialty Retail, Amazon, etc.)


• Making independent decisions regarding promotional calendars, discounts, and team prioritization; final decisions regarding budget, pricing, and P&L remain the responsibility of our C-level

Your Scorecard

• Commercial numerical understanding and judgment rather than pure reporting of numbers




• Fluency in spoken and written German and English




• Several years of professional experience (3+ years) in business operations, consulting, chief of staff, commercial, and program management, or comparable experience in complex organizational areas is preferred




• A background in performance marketing, content, or e-commerce technology is an asset but not a requirement




• Organizational talent to bring five teams together, identify dependencies early on, and ensure alignment before a gap turns into a problem




• Critical mindset to challenge the status quo, contribute your own ideas, and actively help shape the future rather than just following plans




• Structured thinking with foresight




• Strong communication skills to convince experienced team leads on an equal footing and think creatively with them about the future, while still giving them the space to apply their technical expertise




• A passion for golf is a plus, but not a requirement

Note: We use Artificial Intelligence to support this process; the final decision still remains with a human.

Our Clubhouse

• We embrace diversity and innovation.Our motley team comes from all backgrounds and perspectives, united by fresh and bold ideas.




• Taking ownershipfrom day one.Our ambitious vision relies on every individual stepping up to bring Vice Golf to the next level.




• Make your work hours fit your life.Flexible work arrangementsand remote work options cater to your work-life balance.




• Grow with us.We place great emphasis on your personal development, where you benefit from not only regular performance feedback but also an annual training budget.




• Escape the routine.Within the EU, you're free to choose your workspace for two weeks a year.




• Stay active.We're invested in your well-being, subsidizing EGYM Wellpass so you can train for only 30 € a month.




• Enjoy!Fuel your day with a varied selection of fresh meals and snacks from our Foodji.




• Secure your (far) future!While retirement might seem distant to you, we've got you covered with options to enroll in our corporate pension plan.




• Work hard play hard.Work on your golf skills and refine your swing on the state-of-the-art golf simulator and putting green in our office.




• Enjoy the open bar.Have some Afterwork drinks on our rooftop while enjoying the view of the Alps.