Guest Services Representative (Reservations)

U.S.-Air-Forc; Ramstein-Miesenbach; Vor Ort; EUR 21.000 - 30.000; Vollzeit

Zusammenfassung

United States Air Force at Ramstein Lodging Facility in Ramstein AB, Germany seeks a non-appropriated fund clerk to receive and confirm room reservations by letter, telephone, email, or in person.

Open to all applicants with general clerical or cashier experience; must demonstrate customer service skills, arithmetic ability, and English proficiency; National Agency Check with Inquiries (NACI) background check required by the closing date.

Qualifikationen

• Experience in general clerical or cashier work with ability to handle multiple tasks.
• Ability to resolve common arithmetic problems and make change.
• Must read, speak, and write English.
• Must meet state and legal age for sale of alcoholic beverages.
• Must complete National Agency Check with Inquiries (NACI).

Kenntnisse

Clerical experience

Cashier duties

Customer service

Arithmetic basic

English literacy

Jobbeschreibung

About the position:

This position is Non-appropriated Fund (NAF) and is located at the Ramstein Lodging Facility, Ramstein AB, Germany. This position may offer logistical support.

Receives and confirms room reservations by letter, telephone, email, or personal contact. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/02/2026

The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).