Global Reservations Internship - Design Hotels

Seoulstart; Berlin; Hybrid; EUR 10,000 - 12,000; Full time

Job summary

Marriott International presents an internship in the commercial operations side within Global Reservations. You will gain practical experience focused on driving revenue and strengthening B2B communications with our international hotel members.

The program spans six months, with compensation of EUR 1000 per month, and requires the internship to be a compulsory part of the study program. You will engage in hands-on tasks across reservations and customer service in a fast-paced hospitality

Responsibilities

• Handle phone, e-mail and written requests by end consumers, travel agents and member hotels
• Consult group clients in sourcing hotels for events and conferences
• Convey the highest standards of product knowledge and delivery of first-class service to individual, high-end and VIP clients as well as travel & event agencies at all points of contact
• Assist in maximizing revenue for the company booking channel whilst maintaining brand and professional integrity
• Use the Central Reservation Systems in accordance with the SOPs to ensure the highest levels of customer service

Job description

From Marriott International’s original posting

In a nutshell In this internship, you will gain valuable experience in the commercial operations side at one of hospitality’s most dynamic brands. Against a backdrop of new parameters and shifting norms, this internship will provide valuable insights into Global Reservations. Areas of focus include how to drive increased revenue and B2B communications with our international hotel members.

Job Details

• Opening: February/ March 2027
• Duration: 6 months
• Compensation: EUR 1000 / month
• The internship must be a compulsory part of the study program

Tasks & Responsibilities

• Handle phone, e-mail and written requests by end consumers, travel agents and member hotels
• Consult group clients in sourcing hotels for events and conferences
• Convey the highest standards of product knowledge and delivery of first-class service to individual, high-end and VIP clients as well as travel & event agencies at all points of contact
• Assist in maximizing revenue for the company booking channel whilst maintaining brand and professional integrity
• Use the Central Reservation Systems in accordance with the SOPs to ensure the highest levels of customer service…